Job Duck is hiring a virtual

V107 - Collections and Billing Assistant

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary
Join a team where your attention to detail and proactive mindset will make a real difference. As a Collections and Billing Assistant, you’ll help streamline operations so the legal team can focus on what they do best—serving clients during challenging times. You’ll manage billing tasks, communicate with clients, and ensure time entries are clean and accurate. This role is ideal for someone who thrives in a family-oriented environment, values confidentiality, and enjoys being part of a committed, bilingual team.

•Monthly Compensation: 1,015 to 1,100 USD

Responsibilities include, but are not limited to
• Manage billing processes and send invoices
• Handle collections and follow up with clients
• Create and clean up time entries in Wisetime
• Add clear descriptions to time logs
• Call new and existing clients

Key Skills
• Experience in billing and collections
• Strong written and verbal communication in Spanish
• Detail-oriented time tracking and entry management
• Client interaction and follow-up
• Thick-skinned and empathetic—able to handle sensitive client situations
• Proactive and committed to excellence
• Family-oriented
• Respects confidentiality and builds trust

Requirements
• 1-2 years of experience in billing and client communication
• Bilingual (Spanish required)
• Ability to work independently and manage time effectively
• Prior experience working with CRMs
• Tech-savviness and fast learning

Software
• CRM: Lawcus
• VOIP: Google Voice
• Time tracking systems: Wisetime

Working Schedule: Monday to Friday

Work Shift:

8:00 AM - 5:00 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now! 

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.

Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.