The Runner Concierge at The Cooper delivers personalized, one-on-one running experiences tailored to each guest's preferred pace, distance, and comfort level. This role blends fitness with hospitality, offering guests a safe, engaging, and memorable way to explore movement while receiving individualized attention. The ideal candidate is an experienced runner with a strong sense of awareness, professionalism, and guest connection.

DUTIES & RESPONSIBILITIES

• Lead personalized runs for guests based on their requested pace, distance, and fitness level.

• Provide a supportive, engaging, and safe running experience for individuals of varying abilities.

• Adjust pace and intensity in real time to align with guest comfort and goals.

• Maintain awareness of surroundings to ensure guest safety throughout each run.

• Represent The Cooper with professionalism, energy, and a hospitality-first mindset.

• Build rapport with guests to create a welcoming and memorable wellness experience.

• Communicate clearly with staff regarding scheduling and guest needs.

REQUIRED SKILLS & EXPERIENCE

• Strong running background with the ability to comfortably run at a variety of paces and distances.

• Minimum of 3-5 years of experience in fitness, coaching, or a related field preferred.

• Excellent interpersonal skills with a guest-focused, service-oriented mindset.

• Ability to adapt quickly to different fitness levels and preferences.

• Reliable, punctual, and responsive for on-call scheduling.

• CPR/AED certification required; must be obtained within one week of hire.

PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Ability to run continuously at varying speeds and distances based on guest requests.

• High level of cardiovascular endurance and overall physical fitness.

• Ability to work in outdoor environments and varying weather conditions.

• Maintain awareness, alertness, and responsiveness throughout each run.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

BHC is an equal employment opportunity employer.  Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.