For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

At Job Duck, we are seeking an Intake and Lead Conversion Specialist who will be the first point of contact for prospective clients, guiding them through the initial stages of their journey with professionalism and empathy. This role is essential in helping clients feel supported and informed while ensuring their goals and concerns are clearly understood. Each day, you will connect with individuals through phone calls, Zoom consultations, and follow-ups, providing clarity about services and encouraging them to move forward confidently. The position blends client care with persuasive communication, making it ideal for someone who thrives on building trust while driving conversions. If you are detail‑oriented, motivated, and skilled at turning leads into lasting relationships, this opportunity offers both impact and growth.

• Salary Range: 1150 USD to 1220 USD

Responsibilities include, but are not limited to:

• Collaborate with internal teams to ensure smooth client onboarding and service delivery

• Maintain organized records and ensure all communications are tracked appropriately

• Accurately document client information in the CRM system following established procedures and scripts

• Identify client goals and concerns with professionalism and empathy

• Explain services and processes clearly, ensuring expectations are understood

• Support clients after attorney consultations with timely follow‑up for payments and continuation of services

• Conduct outreach to web inquiries and leads via phone calls, text messages, and emails

• Manage follow‑ups with prospective clients who have not yet moved forward

• Handle first contact with potential clients through phone calls and scheduled Zoom consultations

Requirements:

•Office Hours: 8 AM–5 PM CST (US)

•Software: Monday.com, Dialpad, Office 365

•Required Skills:

2-3 years of experience in sales or client‑facing roles

Experience converting leads

High emotional intelligence and empathy

Strong motivation and proactive drive

Clear and fluent English communication skills

Ability to follow procedures and work effectively with CRMs and scripts

Detail‑oriented and organized

Persuasive communication skills

Work Shift:

8:00 AM - 5:00 PM [CST][CDT] (United States of America)

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.