For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Responsibilities include, but are not limited to:

• Maintain confidentiality and work in a secure, private workspace

• Adhere to established systems and workflows

• Create and maintain medical expense summaries and billing logs in Excel

• Track and organize records and bills once received

• Request and process medical records and medical bills through external portals

• Support paralegals by ensuring documentation is accurate, complete, and properly processed

• Manage outgoing requests and follow-ups

• Work within a case management system and use document/email templates

• Provide light administrative legal support as needed

• Make outbound client calls (approximately 5–10 per day) for monthly 28-day client check-ins

Requirements:

• 1-2 years of experience working as a legal assistant or in a law firm

• Strong attention to detail required

• Self-driven and disciplined
• Team-oriented mindset
• Adaptability and flexibility
• Comfort with structured workflows and established processes
• Good numerical skills; proficiency in Excel
• Strong English communication skills (verbal and written)
• Experience working successfully in a remote environment
• Ability to handle confidential information

• Comfortable making outbound client calls
• Willingness to support different teams as needed

• Location and timezone: Remote, Central Standard Time (CST)

• Working Hours: Monday to Friday

• Expected call volume: Moderate (approximately 6-15 calls per day)

• Software and Tools Required:

- CRM: Clio

- VOIP: ESI

- Internal Communication: WhatsApp, Zoom

- Email/Calendar: Microsoft Suite & Outlook

Work Shift:

8:00 AM - 5:00 PM [CST][CDT] (United States of America)

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.