V104- Sales-Driven Legal Intake Specialist
- Job Duck LLC
- REMOTE
- 1w ago
- Full-Time
- Remote
...
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Job Duck is hiring a driven and client-focused Intake Specialist to serve as the first point of contact for prospective legal clients. In this role, you will manage inbound inquiries, guide high-potential prospects through the intake process, and convert qualified leads into scheduled attorney consultations. You will balance empathy and professionalism with a strong sales mindset, ensuring every interaction is responsive, structured, and conversion-focused. This position plays a key role in delivering an exceptional client experience while supporting firm growth through consistent follow-up and accurate intake management. The ideal candidate thrives in fast-paced, performance-driven environments and takes pride in creating smooth, trustworthy first impressions.
• Compensation Range: 1,142 to 1,220 USD
Responsibilities include, but are not limited to:
Deliver a professional and seamless intake experience aligned with brand standards
Ensure a smooth handoff from intake to the legal team
Schedule consultations between prospective clients and attorneys
Follow up consistently with prospects to convert consultations into retained clients
Assess and qualify leads based on defined criteria and urgency
Conduct initial intake conversations using a sales-oriented approach
Answer inbound calls, emails, and digital inquiries from prospective clients
Draft and send intake and follow-up email communications
Track communication history, lead status, and conversion stages
Maintain accurate and up-to-date lead and client records in HubSpot CRM
Manage calendars and coordinate availability for intake calls and consultations
Requirements:
•Full-time, remote position
• Work schedule aligned with Eastern Standard Time (EST)• English proficiency required; bilingual skills preferred
• Sales-driven legal intake or client-facing experience required
• High-volume inbound and outbound communication environment
• Software and tools required:
• HubSpot CRM
• Email and calendar management tools
• VoIP or call management systems
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.