CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

Provide support for the OPAT program for the continuity of care to patients receiving parenteral antimicrobials in the post-acute environment. These services will be provided in compliance with state and federal regulations, ACHC Standards, and departmental policies. Assist the pharmacist with coordinating activities to provide effective and optimum patient care. The Clinical Program Coordinator must have an understanding of pharmaceutical monitoring, experience with entering data into an electronic medical record, excellent clerical skills, an understanding of quality improvement, and experience in an outpatient setting.

Responsibilities

• Maintain accurate and complete patient records in the electronic medical record (EMR), including timely entry of laboratory results and flow sheets.

• Ensure lab results are obtained, scanned, and tracked for all patients discharged from UPMC program hospitals on outpatient antibiotic therapy (OPAT).

• Coordinate communication with facilities (skilled nursing, home health, inpatient rehab, infusion companies) to ensure timely receipt of labs and imaging.

• Coordinate all aspects of OPAT patient care, including scheduling post-discharge visits, facilitating inpatient-to-outpatient transitions, and triaging phone calls with outpatient nurse coordinators, physicians, and infectious disease staff.

• Collaborate with program leadership on quality initiatives, including outcome monitoring, workflow optimization, and quality improvement projects.

• Support the Pharmacist and OPAT Medical Director in achieving program goals and scheduling ID fellows for annual OPAT huddle reviews.

• Prepare and deliver reports, including a weekly huddle report highlighting patients nearing completion of antibiotic therapy.

• Assist with developing program workflows, training materials, and daily coordination of program activities.

• Consistently demonstrate service excellence and professionalism in interactions with patients, staff, and visitors.

• Ensure compliance with Federal and State regulations, including HIPAA, OSHA, ACHC, and PBM requirements (FWA and CMC).

• Perform additional duties as assigned.

Skills & Abilities

• Excellent customer service, communication, and critical thinking skills

• Strong prioritization, multitasking, and time-management skills in a fast-paced environment

• Knowledge of homecare and OPAT preferred

• Proficiency with Microsoft Office, with advanced Excel skills preferred for accurate data tracking, reporting, and workflow management

• Ability to collaborate effectively with physicians, nursing, and program leadership

• Knowledge of intravenous antibiotics, including dosing and monitoring requirements

• Familiarity with quality improvement principles and PDSA cycle

• Ability to prepare and present reports to leadership

Qualifications

• Associate degree/certificate or equivalent business or healthcare-related experience preferred

• Minimum 2 years of experience in a hospital or outpatient pharmacy setting required

• 2–3 years of infusion patient care coordination or related healthcare experience (e.g., pharmacy customer service, pharmacy technician, ancillary provider) preferred

• Infusion pharmacy experience preferred

• Completion of a pharmacy technician training program preferred

• Certified Pharmacy Technician (CPhT) preferred; willingness to obtain state certification as required

CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.