AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

We are excited to announce the posting for the Engagement Center Lead Pharmacy Technician! This role is extremely important, as it will work as part of the Patient Care leadership team. The Engagement Center Lead Pharmacy Technician will be expected to lead by example, driving the importance of living our Core Values and delivering on our Patient Promise.

The Lead Pharmacy Technician, Engagement Center roles were in tandem of ExactCare's shift to a unified team with the Centers of Excellence. These individuals will serve as the subject matter expert of the engagement center. They will work alongside the Pharmacy Managers to drive and support department efficiencies. In this role, the expectation is to act as a leader. This includes, but is not limited to, living by example and supporting company and department goals. As well, the Lead Technician will demonstrate their ability to drive results and achieve a consistent standard of work from the pharmacy team.

Responsibilities

• Subject matter expert with exceptional knowledge around pharmacy practices:

• • High attention to detail

  • Displays strong knowledge of ExactCare practices

  • Ability to identify and quickly problem solve patient concerns

  • Demonstrate positive work environment and hold team accountable to expectations

  • Showcases the capacity to effectively multi-task and delegate assignments based on department work load

• Creating, interpreting, monitoring of salesforce reports and expertise in RX30 and OnBase

• Ability to prepare, monitor and follow up with technician schedules

• Effectively communicate coaching of daily performance

• Demonstrates superior written and verbal skills to collaborate with internal partners and resolve patient issues

Requirements

• No active performance management or corrective action

• 6 months tenure with ExactCare Pharmacy with 6 months spent in current role

• Exceptional verbal and written communication

• Proven ability to serve as subject matter expert on behalf of ExactCare Pharmacy

• Preferred Certified Pharmacy Technician for ExactCare Pharmacy

• Exceptional attendance record

• Previous management/leadership experience preferred; ability to provide feedback, hold teams accountable to standards

• Must be able to work Monday-Friday 12:30pm-9:00pm EST.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.