This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government .   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Defense Team supports the DoD Cloud‑Based Internet Isolation (CBII) capability delivering secure internet access to a global DoD user base.

AT&T has an opening for a Program Manager to support the Defense Information Systems Agency (DISA) in providing IT services and connectivity in a Department of War (DoW) environment.

Job Duties/Responsibilities:

• Establish and maintain performance baselines (solution scope, costs, schedules); oversee development of the CBII Integrated Master Schedule (IMS).
• Chair formal baseline change requests (BCRs) reviews; manage risk registers and corrective actions; lead weekly and quarterly risk/status meetings to address critical issues.
• Guide weekly progress reporting such as by Weekly Activity Reports (WARs) and quarterly reviews; ensure timely delivery of all required briefings, plans, and contract required artifacts (e.g., monthly service utilization & capacity reports).
• Serve as primary point-of-contact between the program team and Government; delegate tasks, clarify requirements, and secure approvals on plans, schedules, and deliverables.
• Implement processes to measure results; track program key performance indicators (KPIs) and ensure continuous service improvement.
• Coordinate incident after-action reviews following any service outages; drive root-cause analysis and lessons learned integration into program processes.
• Oversee maintenance of program documentation repositories with weekly updates; enforce configuration management practices and documentation standards.
• Verify contractual compliance and obligations

Required Clearance:

Secret (#secret)

Required Qualifications:

Experience supporting DoD or DISA IT service programs.

Desired Qualifications:

• Familiarity with Defense Enterprise Service Management Framework (DESMF) / IT Service Management (ITSM)‑based managed services environments.
• PMP or equivalent program/project management certification. (PMP, GSLC, CISA, CISM)
• Experience managing 24x7x365 operational programs.

Weekly Hours:

40

Time Type:

Regular

Location:

Columbia, Maryland

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.