Job Description

Time Type:

Role Details:

Job Summary:

The cashier will assist customers by processing monetary transactions at the cash register and provide general store support as outlined below.   

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets customers as they enter the location.  
• Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
• Assists customers with locating products, questions about products or prices, and use of products.
• Organizes and maintains work areas, including customer transaction tickets.
• Ensures accurate transactions by balancing the cash register and sales at the beginning and end of each shift.
• Processes returns and exchanges according to store policy. 
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
• Attends all store meetings and training sessions.
• Performs other related duties as assigned. 

Required Skills/Abilities: 

• Excellent customer service skills.  
• Good verbal communication skills. 
• The ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds. 
• Knowledgeable about the company’s products and services, as well as customer-related policies.  

Education and Experience:

• A high school diploma or equivalent is preferred.
• Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered. 

Physical Requirements: 

• Prolonged periods standing and working on the cash register or related equipment.
• Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds. 
• May need to work nights, weekends, and holidays.
• The ability to perform repetitive movements over long periods.