About Your Future with Distribution International

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Summary Statement:

The main duties of the Operations Coordinator are to process documentation for product shipments, fabrication, receiving, and inventory adjustments.  Maintaining records and ensuring cycle counts are completed is also key to this role.  The Operations Coordinator performs essential functions to ensure overall customer satisfaction and quality of service, while establishing and maintaining effective communication with appropriate employees in the organization

As the Operations Coordinator, you are responsible for supporting the company vision and mission through accurate processing of all paperwork and following up on inventory and shipment issues. This position requires tact, sensitivity, and professionalism in all communication with stakeholders in the company.

Description of Duties and Responsibilities:

Health and Safety

• Comply with all Ideal Products Occupational Health and Safety (OH&S) requirements.

Data Entry

• Process all paperwork for the following:

  Customer Shipments

  Fabrication Work Orders

  P.O. Receiving

  Warehouse Transfers

  Inventory Adjustments

Daily Reporting

• Communicates status of shipping activities as required.

• Compile and maintain daily, weekly, and monthly warehouse statistics.

• Report daily cycle count activities, along with material discrepancies and investigation findings.

Customer Service

• Provide exceptional customer service by developing good working relationships with all stakeholders in the business.

• Resolve customer problems and complaints as they pertain to shipping errors or delays to ensure customer satisfaction.

• Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.

• Communicate issues with orders to customer service department to ensure customer orders are fulfilled and shipped on time, or so that issues can be communicated to the customers in a timely manner.

Order Management

• Audit open order reports daily to ensure all invoicing is completed in a timely manner

• Stay up-to-date on all orders in the system and follow up on orders as they approach the requested shipping date.

• Liaise with fabrication to ensure orders are processed in time for order delivery date

• Reviews inventory position daily and weekly against outstanding orders and sales forecasts and takes action to expedite inbound shipments to meet customer demands

• Follow up on printed but not shipped orders on a daily basis.

Inventory Control

• Coordinate and execute daily inventory transfers and discrepancy corrections

• Communicate discrepancies with purchasing and customer service departments and ensure all actions are taken to resolve issues

• Process all inventory discrepancies and cycle count information

Annual Physical Inventory Count

• Employees are expected to assist in the annual physical inventory count.

Compensation Range

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.