Experience Center Coordinator, West

Job Description

Join Axis Communications and Shape Exceptional Customer Experiences!

Axis Communications is seeking a dynamic and detail-oriented Experience Center Coordinator to join our West Business Area Team! In this role, you’ll be the welcoming face of our Experience Center in Tempe, AZ, ensuring seamless customer and internal meetings while fostering an engaging and professional environment.

This is a fantastic opportunity for someone passionate about customer engagement, event coordination, and hospitality to grow within a leading technology company. The ideal candidate will reside within reasonable driving distance of Tempe, as this is an hourly, office-based role.

Responsibilities:

• Be the first point of contact: Provide friendly and professional reception desk coverage, warmly greeting guests and ensuring a smooth visitor experience. Initiate invitations to meeting prospects and attendees.
• Own the guest experience: Initiate invitations, manage sign-ins, and facilitate a seamless flow of meetings and events.
• Keep our space in top shape: Ensure the Experience Center is always presentable, well-stocked, and organized before and after meetings.
• Collaborate and support teams: Work closely with the Sales and Marketing teams, assisting with lead management, budget reporting, local purchasing, and special projects.
• Vendor and property coordination: Maintain relationships with local hotels, caterers, and property management to ensure smooth operations.
• Problem-solving in real-time: Be ready to handle last-minute changes, guest needs, and facility requests with efficiency and a can-do attitude.
• Additional administrative and event support as needed.

Essential Skills:

• Outgoing and welcoming demeanor; be a gracious host
• Keen attention to detail – nothing slips through the cracks!
• Strong written and verbal communication – you can engage with guests and teams professionally.
• Excellent organizational and time management skills – you can juggle multiple tasks while staying on top of deadlines.
• A problem-solving mindset – you can effectively handle emergencies/last-minute requests with guests and with facility management and adapt quickly.
• A team player attitude – collaboration and a positive attitude are key!

Education and Experience:

• Bachelor’s degree in Marketing, Communications, Hospitality or a related field (preferred)
• 1+ years of reception experience or solid internship experience
• Hospitality or service industry experience a plus

Physical demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Physical Demands: Employee is occasionally required to lift up to 25 lbs.
• The expected travel time for this position is up to 5%.

Why Join Axis?

At Axis, we don’t just offer a job—we provide a career path in a collaborative, innovative, and supportive environment. Be part of a global leader in network solutions while helping shape the future of security and technology.

• Work-life balance and a dynamic, engaging workplace.
• Opportunities for growth in a company that values your development.
• Join a diverse, forward-thinking team shaping tomorrow’s experiences.

Together, we re-imagine tomorrow.

For more information about Axis, please visit our website www.axis.com

Salary Range:

$55,000 – $63,000 ($26-$30/hr)

Type of Employment

Permanent Employment

Posting End Date

2025-11-11

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast