Oversees the workflow and productivity of the Patient Transporters.

 

 

Essential Functions:

• Takes calls and enters transport task request information into the system. Arranges third-party transport request.
• Dispatches tasks to available transporters. Coordinates transporters to ensure adequate coverage is available for transport tasks.
• Performs patient transporter duties as needed during high-volume times. Assists with the on-boarding and orientation of new employees.
• Fields informational and complaint calls and informs customers of ETAs, delays, and cancellations. Documents incidents that occur during shifts and escalates issues to leadership.
• Generate productivity reports for review by Department Leadership.

Education Requirement:

High School Diploma or equivalent, required.

Licensure Requirement:

(not specified)

Certifications:

BLS, required.

Skills:

• Proficient in Microsoft Office applications.
• Exceptional interpersonal, oral, and written communication skills.

Experience:

One year of Patient Transport or equivalent experience, required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Biohazard waste, Blood and/or Bodily Fluids, Climb stairs/ladder, Cold Temperatures, Communicable Diseases and/or Pathogens, Electricity, Flexing/extending of neck, Fume /Gases /Vapors, Hot Temperatures, Lifting / Carrying: 41-60 lbs, Loud Noises, Patient Equipment, Reaching above shoulder, Sitting, Squat/kneel, Working at Heights, Working Outdoors

FREQUENTLY: Chemicals/Medications, Color vision, Computer skills, Hand use: grasping, gripping, turning, Lifting / Carrying: 21-40 lbs, Pushing / Pulling: 100 lbs or greater with assistance, Pushing / Pulling: 41-60 lbs, Pushing / Pulling: 61-100 lbs, Repetitive hand/arm use, Seeing – Far/near

CONTINUOUSLY: Audible speech, Decision Making, Depth perception, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Standing, Walking

Additional Physical Requirements performed but not listed above:

(not specified)

 

 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"