About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

 

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

 

About the role

The Twelve Oaks Team is looking for multiple sales associates for holiday and beyond. We need day and weekend shifts. All positions include the need to have weekend availability for Sat and Sun. While you won't be scheduled every Sat and Sun, these are key business days and the needs of the business requires availability to work numerous weekend shifts each month. Availability for key business days throughout holiday season is required (i.e. Black Friday, weekends)

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.
 

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.

• Share product knowledge and recommendations to help style the customer.

• Use brand behaviors and personalized service to drive brand loyalty.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Partner with store leaders to achieve individual goals and daily expectations.

• Build productive relationships by sharing ideas and being helpful to others.
   

You'll bring to the role

• Sales Associate or customer-focused experience (preferred)

• Brings a hospitality mindset when engaging with customers

• Flexible availability – including evenings, weekends, and holidays

• Technology proficient and ability to operate a point-of-sale system

• Takes initiative in making thoughtful decisions
   

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands 

• Community impact through our philanthropic partnerships
  
   

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

 

Location:

Store 1455-Twelve Oaks Mall-ANN-Novi, MI 48377

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected