Job Description:

Job Title: Primary Support Professional

Location: Kansas City, MO.

Department: ISL (Independent Supported Living)

Employment Type: Full-time

Job Summary:
Join our compassionate and collaborative team as a Primary Support Professional, where you will make a meaningful difference in the lives of individuals with intellectual and developmental disabilities. In this role, you will provide Individualized Supported Living (ISL) services, ensuring that each client receives personalized support tailored to their unique needs. We are looking for dedicated individuals who are passionate about helping others, possess strong communication skills, and are committed to fostering a safe and nurturing environment. Your efforts will directly contribute to the well-being and independence of those we serve.

As a Primary Support Professional, you will work closely with the Program Coordinator to implement Individual Support Plans (ISP) effectively. Your responsibilities will include coordinating daily activities, training staff, and ensuring that clients receive the highest quality of care and support.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Mileage Reimbursement – Company paid for work functions requiring travel

• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:

• Work in the home and/or community with assigned client(s), as designated by the Program Coordinator and/or the Regional Director.

• Participate in Individual Support Plan meetings and RN visits or service monitoring visits.

• Train staff on each client’s medical needs, personal preferences, and compliance.

• Oversee daily residential notes, goals, and health tracking.

• Maintain house calendar and update any appointments.

• Ensure all annual medical appointments are up to date and report outcomes to the supervisor.

• Review the physical condition of the home to ensure health, safety, and cleanliness standards are met.

• Complete event reports in accordance with state guidelines.

• Collaborate with the Program Coordinator on follow-up to monthly RN visits and trainings.

• Ensure safety drills are conducted according to the Individual Safety Plan.

• Other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Must be 18 years of age; must have a high school diploma or GED.

• One year of experience in the field of intellectual/developmental disabilities or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Additional Qualifications:

• Current driver’s license, acceptable driving record, and current auto insurance.

• Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint check.

Physical Requirements:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.

• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts.

• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.