Job Description:

Job Title: Mobile Crisis Specialist
Location: Greenwood
Department: Crisis Services
Employment Type: Full-Time
Shift: Part Time, Full Time, Hours vary

Job Summary:

Are you a dedicated behavioral health professional looking to make a meaningful impact in crisis intervention? Do you thrive in fast-paced environments where you can provide immediate support to individuals experiencing mental health crises? Join our team at Adult & Child Health as a Mobile Crisis Specialist!

As a Mobile Crisis Specialist, you will provide on-call and mobile crisis response services across multiple communities, delivering both face-to-face crisis assessments and telephone-based interventions. You’ll collaborate closely with crisis teams, community partners, and law enforcement to ensure individuals in crisis receive timely, compassionate, and appropriate care.

Our ideal candidate is calm under pressure, clinically skilled, and motivated by the opportunity to bring stability and hope to those facing behavioral health emergencies. Join us in making a difference — one call, one person, and one community at a time.

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• Eligibility for HRSA Loan Repayment (eligibility requirements apply)

• Comprehensive employee benefits package – health, dental, vision, retirement, life, & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement / Company Vehicle

Key Responsibilities:

📞 Crisis Response & Intervention

• Serve as an on-call and mobile crisis responder, providing immediate support to individuals in crisis.

• Conduct telephone and face-to-face crisis assessments, determining risk levels and appropriate interventions.

🤝 Collaboration & Coordination

• Work closely with Crisis Team members, law enforcement, and emergency personnel to ensure safety and effective care coordination.

• Partner with community providers to connect individuals and families to ongoing supports and treatment.

🛡️ Risk Assessment & Safety Planning

• Evaluate the severity of crises and coordinate stabilization, hospitalization, or follow-up referrals as needed.

• Develop and implement individualized safety and crisis stabilization plans.

📑 Legal & Compliance Navigation

• Understand and navigate legal processes, including guardianship, custody, and involuntary commitment procedures.

• Complete timely, accurate, and compliant documentation for all interventions and client contacts.

📅 Professional Growth & Accountability

• Participate in required meetings, trainings, and supervision to maintain clinical competency and compliance with agency standards.

• Adhere to all agency policies, procedures, and quality assurance requirements.

Education and/or Experience Qualifications:

• Bachelor’s or Master’s degree in a behavioral health or related field, and completion of a practicum or one (1) year of experience in a behavioral health setting.

Required License/Certification (One of the Following):

• CPR/First Aid Certification and CPI Certification (or willingness to obtain upon hire).

Additional Qualifications:

• Strong knowledge and skills in crisis intervention, suicidality assessment, and safety planning.

• Effective verbal and written communication abilities.

• Ability to assess and triage individuals experiencing crisis situations.

• Strong critical thinking, decision-making, and clinical judgment.

• Ability to work independently and adapt to dynamic, fast-paced environments.

• Experience with electronic medical records (EMR) systems.

• Ability to establish and maintain effective relationships with clients and professionals both face-to-face and by phone.

• Prior to completion of probationary period, must demonstrate competency in crisis response, legal procedures, and collaboration with law enforcement.

• Must meet driver’s license, insurance, and vehicle requirements when using personal or company vehicles for business purposes.

Brightli is on a Mission:

We’re on a mission to improve client care, reduce the financial burden of community mental health centers through shared resources, and strengthen our collective advocacy for increased access to behavioral health and substance use care.

At Brightli, we foster a culture of belonging, connection, and authenticity. We welcome individuals from diverse backgrounds and experiences, recognizing that varied perspectives strengthen our mission and the communities we serve. If you’re passionate about empowering people, supporting your community, and working within a mission-driven organization, we invite you to join our team and make an impact that matters.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.