Job Description:

Job Title: Family Support Provider
Location: Trenton, MO
Department: Preferred Family Healthcare
Employment Type: Full-time
 

As a Family Support Provider, you will play a vital role in assisting families with children facing mental health challenges. Your responsibilities include offering support, coaching, and resources to help families navigate these difficulties effectively.
 

Key Responsibilities:​​

• Guiding Light: Assist and coach families to increase their knowledge and awareness of the child’s needs, illuminating the path toward understanding and nurturing familial bonds.

• Building Bridges: Help families build helpful relationships with child and family team members, fostering connections that strengthen support networks and empower growth.

• Empowering Resources: Provide helpful materials such as videos, books, articles, or internet addresses, offering a treasure trove of resources to enrich and empower families on their journey.

• Strength in Unity: Offer moral support during crises and critical periods, standing alongside families as a pillar of strength and resilience in times of need.

• Preparing Together: Assist families with meeting preparations, ensuring they feel supported and equipped to navigate important milestones and appointments.

• Customized Care: Develop individualized service plans that address family needs, tailoring support to the unique circumstances and aspirations of each family unit.

• Continuity of Care: Participate in staffing to ensure continuity of care, collaborating closely with the treatment team to provide seamless support and coordination.

• Navigating Beyond: Make or assist in outside referrals for issues beyond the treatment milieu, extending a guiding hand to connect families with additional resources and support networks.

• First Impressions Matter: Assist with the intake process, completing initial paperwork and explaining the program concept, laying the foundation for a journey of healing and growth with warmth and clarity.

• Professional Representation: Represent the agency in a professional manner, embodying integrity and dedication in every interaction and endeavor.

• Thorough Documentation: Document all services provided in accordance with DMH/CARF Standards, ensuring transparency and accountability in delivering high-quality care.

• A Beacon of Calm: Provide crisis intervention as necessary, offering a steady presence of reassurance and support in moments of turmoil.

• Educating Together: Facilitate group education as scheduled, fostering learning and connection among families in a nurturing and supportive environment.

• Commitment to Growth: Obtain trainings to assist in professional development, meeting 36 hours every 2 years, demonstrating a commitment to continuous learning and improvement in service delivery.

Position Perks & Benefits

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment (subject to requirements)

• Comprehensive benefits package: health, dental, vision, retirement, life insurance & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement (when applicable)

Experience and Education Qualifications:

• Must self-identify as a present or former primary consumer of mental health services.

• High school diploma or equivalent.

• Completion of the State-approved FSP training program.

• Job commitment from a mental health agency.

What We’re Looking For:

• Strong knowledge of case management and rehabilitation methods.

• Ability to build trust and rapport with families facing mental health challenges.

• Excellent communication skills—both verbal and written.

• Problem-solving mindset and ability to evaluate services for improvement.

• Familiarity with mental health training techniques and practices.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.