Territory Manager, Lab Diagnostics - Southwest Puerto Rico

  • 563d Siemens Medical Solutions USA, Inc.
  • GYO CA
  • 7mo ago
  • Full-Time
  • Hybrid

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Territory Manager (Sales Representative) role is a field-based position serving as the key point of contact for Siemens customers in Southwest Puerto Rico. Overall responsibility for selling products, services, solutions to new and/or existing customers directly or through sales channels and establishing and/or maintaining customer relationships for the Core Laboratory and Point of Care product line.

Your Role:

• Provide “one face to the customer”, quarterback within account. Single point of contact for all customer needs.

• Assumes product ownership and responsibility of all diagnostic business units with basic understanding of the products and positioning against the competition.

• Develops relationship with base of customers to maintain and grow diagnostic reagent business in Chemistry, Immunoassay, Hematology, Hemostasis, Urinalysis, Molecular and Point of Care.

• Effective utilization of resources, both internal and external, to maintain and grow relationships to accomplish goals.

Financial management responsibility 

  • Qualifies prospect and exchange instrument opportunity before bringing in Instrument Specialist. Tracks and manages sales process.
  • Identifies and develops prospect opportunities for all product responsibilities.
  • Accountable to drive all product line revenue in territory.
  • The Territory Manager is responsible to maximize the capital revenue. May ask instrument specialist, HCS, PM or AIS support as needed.
  • Develops and implements strategic plans for accounts, in line with company objectives, to grow revenue in a profitable way both short and long term.
  • Updates reagent trending reports to ensure accuracy in reagent forecast.
  • Manage quoting and proposal process as well as delivery to the customer in collaboration with Instrument specialist. Request quotes from Instrument Specialist.
  • Manages customer compliance on reagent contracts and works to develop plans when customers are not meeting commitments.
  • Conducts Business Reviews with top customers or when warranted.
  • Responsible for forecasting revenue and unit opportunities in business reviews.

Customer relationship responsibility

  • Establish relationship with customers vertically from bench tech to c-suite. Develops trust and establishes credibility with diagnostic section heads and lab management. Maintains relationship with Materials Management, as well as C-suite.
  • Develops a complete understanding of the organization's structure and key buying influences of assigned accounts.
  • Orchestrates customer presentations and demonstrations, with specialist, articulating the value proposition of product / solution / service offerings.
  • Problem resolution, assumes ownership of account issues and uses appropriate resources.

Your Expertise:

  • Proven history of successful sales with 3+ years of experience in the healthcare industry, ideally Laboratory Diagnostics and capital medical sales.
  • Ability to influence without authority and collaborate across all levels of an organization (internal and external).
  • Ability to manage and resolve complex business problems, at times in the absence of existing procedures or practices.
  • High degree of business acumen to include standard competencies (financial, market positioning, healthcare industry, and customer), in order to make sound decisions.
  • Experienced in sales to the Hospitals, Private Labs and reference Laboratory call point.
  • Successfully applies complex knowledge of fundamental concepts, practices, and procedures of medical sales.
  • Ability of develop an understanding of product knowledge on all product lines.
  • Demonstrated organization skills.
  • Preferred experience as Laboratory and/or medical technologist, biology and/or science background.
  • Bilingual Spanish-English.
  • Required BS/BA in related discipline or advanced degree. Medical Technologist preferred. Equivalent combination of education and experience may be considered.
  • Successful candidate will live in the territory, Southwest Puerto Rico.

#LI-KL1

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Min $80,800 - Max $121,200

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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