Location:

Avera Health Broadband Lane

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Manages the Hospital@Home department, ensuring the delivery of high quality, safe, and efficient patient care. Plan, organize, and direct all department functions and activities and is responsible to establish goals, objectives, and standards of performance and to develop policies and procedures.

What you will do

• Responsible and accountable for the operations of the department in compliance with established standards, goals and objectives, for optimal patient services between the hospital and the home.
• Demonstrates positive collaborative relationships with hospital and in-home departments, individuals, groups, health facilities and referral sources, becoming the face of Avera@Home.
• Establishes operational systems to insure maximum resource utilization and financial performance of the clinical continuum of care.
• Responsible for customer relations, to include resolution of patient complaints, proactive communication with physicians, identification and referral of risk management concerns, and initiation of appropriate follow-up.
• Maintains current knowledge base of clinical concepts, use of evidence based practices to enhance patient care and services, reimbursement issues, and regulations applicable to the unit.
• Assists with appropriate action to assure that budget objectives are achieved and revenue and expense objectives are met.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire
• 4-6 years nursing experience with working knowledge of medical/surgical patients

Preferred Education, License/Certification, or Work Experience:

• Previous management experience.

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.