Position Type:

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Closing date:

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Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls. 

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions.

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NATURE AND SCOPE:

Reporting to the Regional Manager, this position is essential to assist the efficient and effective management of the Regional Office to ensure inquiries and general administrative issues are dealt with in a timely and appropriate manner for the Regional Manager, Supervisors, and Fleet/Physical Resources Supervisor within the Region.

The incumbent is responsible for providing administrative and support services to the Regional Manager and Fleet/Physical Resources Supervisor within the Regional Office.

As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

DUTIES AND RESPONSIBILITIES:

The position entails, but is not limited to the following:

• Assist with day-to-day operations of the office/region. Order office supplies, arrange meetings, venues, catering;
• Attend meetings as required and capture meeting minutes;
• Assist departments with accurate reporting of (including but not limited to) facility issues, pharmaceutical expiries, generator reports etc.);
• Maintain Sharepoint for Operations Paramedics and leadership for the region. Create staff files and folders and manage the online Staff Tracker. Upload all correspondence and employee documents.

QUALIFICATIONS AND REQUIREMENTS:

Education & Experience:

• Minimum Grade 12 and one-year business college course and five years related experience or equivalent combination of education and experience.
• Knowledge of policies, structure and functions of internal administrative systems and practices applicable to the Public Health System is considered an asset.
• Proficiency in Microsoft office including Word, Excel, Access, PowerPoint, and Outlook, etc.
• Prior experience working with databases and knowledge of medical terminology is an asset.
• Require a valid Nova Scotia driver's license.

Knowledge & Skills:

• Demonstrate excellent organizational and time management skills.
• Demonstrate a high level of professionalism and discretion, with the proven ability to handle sensitive and confidential information appropriately. Ability to work well under pressure, often under strict time deadlines.
• Ability to self-direct and work at times without direct supervision
• Require superior diplomacy and interpersonal skills in dealing with difficult situations.

Working Conditions:

• The position may require prolonged periods of sitting at a desk or computer workstation. Occasional lifting and carrying of materials or equipment up to a certain weight limit may be necessary. Mobility within the office or work environment for collaboration and attendance at meetings.
• The role involves a high level of mental focus and concentration to analyze data, solve problems, and make informed decisions.
• Ability to manage stress and handle pressure during peak work periods or tight deadlines.
• Most days are fast paced, and the typical work environment is an office setting with standard office equipment.
• Collaboration with team members and interaction with colleagues is a regular part of the workday.
• The atmosphere is generally professional and conducive to focused work

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Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.