Job Description:

Are you passionate about optimizing technology to deliver a seamless user experience? Do you thrive in solving technical challenges and ensuring that critical business applications run smoothly? If so, we invite you to join our team as a Citrix Operations Analyst.

In this role, you’ll play a key part in maintaining, supporting, and enhancing our Citrix environment to ensure high performance, reliability, and security for our users. You’ll work closely with application owners, Service Desk teams, and end users to provide solutions that make a real impact on productivity and satisfaction.

Location: Minnetonka, MN (Hybrid Schedule)

What You’ll Do

• Provision, manage, monitor, and decommission Citrix services.

• Lead and contribute to project meetings while enforcing best practices.

• Troubleshoot and resolve technical challenges, documenting solutions along the way.

• Plan and implement updates, improvements, and enhancements to systems.

• Stay current on technologies including administration, infrastructure, CI/CD pipelines, and scripting tools.

• Partner with stakeholders across teams to deliver a seamless end-user experience.

• Report progress to leadership and provide recommendations for improvements.

What You Bring

• Experience: 2–5 years in a Citrix operations, systems, or similar technical support role.

• Education: Bachelor’s degree in Computer Science, Information Systems, or related field—or equivalent work experience.

Technical Skills:

• Citrix (VMWare, WEM, App Layering, UPM, PVS, NetScaler, VDI, etc.)

• Citrix Cloud and FSLogix

• Windows Server and Operating Systems

• Advanced PowerShell scripting

• End-user troubleshooting

• Nice to Have: Chocolatey, Group Policy management, Active Directory

What Makes You Successful

• Excellent interpersonal and customer service skills—you’re approachable, professional, and solutions-oriented.

• Strong organizational skills with the ability to prioritize multiple projects.

• A collaborative mindset and ability to build positive working relationships across all levels of the business.

• Clear and professional communication skills (verbal, written, and virtual).

• Consistent, reliable, and proactive in your work.

Why Join Us?

At ORT, we value innovation, teamwork, and a customer-first mindset. As a Citrix Operations Analyst, you’ll not only help ensure our systems run at their best—you’ll also directly enhance the daily experience of our employees and clients. We offer opportunities for professional growth, collaboration with supportive colleagues, and the chance to work with cutting-edge technologies.

If you’re looking for a role where your technical expertise and problem-solving skills will make a measurable impact, we’d love to hear from you!

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The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$75,000 - $95.000 annually

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer