Position Summary:

Supports the efforts of Gordon Food Service drivers in serving customers through the initial training of new drivers and on-going coaching of all drivers.  Provides input to manager on individual driver performance and plans to assist drivers in the continual improvement process.  May be responsible for route balancing and assignment, temp routing, dispatching, equipment assignments, and backhaul scheduling.  Facilitate or assist in conducting regular driver meetings.  Assure compliance with pertinent DOT, Federal, State, and Local regulations and requirements.

Essential Functions:

• Mentors, motivates, and develops staff and acts as a role model and resource to them.

• Assists in interviewing, hiring, training, and retaining transportation associates.

• Assists the Transportation Manager in conducting performance assessment of staff.  Initiates recognition of excellence or disciplinary action steps when appropriate.

• Conducts analysis of vehicle, driver and route assignments for high utilization; affects necessary changes to increase efficiency and lower costs.

• Regularly rides with driver to provide coaching and training.  Serve as back up driver on routes to cover vacations, sick and miscellaneous coverage as appropriate.

• Performs administrative duties as assigned by the Transportation Manager.

• Serve as liaison between Sales Service Drivers, Sales, and customers to determine causes and impact of service opportunities and provide possible solutions to service issues.

• Supports other divisions when needed with a min of 2 consecutive weeks commitment.

• Ensures compliance with administrative policies, procedures, safety rules, and governmental regulations.  Supports departmental goals.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Must have Good written and verbal communication, problem solving, decision making, customer service and interpersonal skills to represent the department and speak at minor functions.

• Must have good time management and organizational skills. 

• Must be courteous, motivated, flexible, open minded, a visionary, enthusiastic, encouraging, and able to delegate responsibilities.

• Must have a basic understanding of DOT, OSHA, EEOC, and BWC regulatory agencies and applicable laws.

• Must have good time management and organizational skills. 

• Must have working knowledge of Handheld, delivery systems and backhaul systems and dispatch responsibilities.

• Knowledge of spreadsheet, word processing, presentation, email and internet software applications.

• Ability to operate a delivery van and tractor-trailer CMV

• Must be able to operate a two-wheeler with a load weighing up to 350 pounds.

Equipment / Tools / Technology:

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.  If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. 

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.