Title: Account Manager – Health Plan Partnerships
Location: 685 Third Avenue, New York, NY 10017 (on-site) 
Employment Type: Full-Time  
Salary Range: $75,000-$85,000 annually
Benefits: Medical, Dental and Vision Insurance (with company contribution), Paid time off, 401k  

About DocGo:  
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.  

Position Overview:
We are seeking an Account Manager to support the success and expansion of our health plan programs. This cross-functional role combines client relations, program coordination, and outreach marketing. Other functions and responsibilities will be added as needed. The ideal candidate is a strong communicator, an organized project manager, and a team player with a passion for healthcare innovation and a willingness to grow their skills in a fast-paced environment. This broad-ranging position will offer the right candidate the flexibility to grow skills and experience in the areas that most align with their passions, abilities, and goals.

Responsibilities:

Client Management

• Serve as a point of contact for health plan partners
• Coordinate meetings, timelines, and deliverables across internal teams
• Support the launch of new programs and ensure smooth execution
• Develop and present updates and reports to internal and external stakeholders

Marketing & Outreach

• Help create and distribute patient-facing communications, including: Call scripts, Text/SMS campaigns, Direct mail
• Automated email workflows
• Website content
• Ensure all materials align with branding and partner guidelines
• Track campaign performance and recommend optimizations

Light Analytics Support

• Assist with basic tracking of program performance metrics
• Contribute to small-scale A/B testing efforts (e.g., messaging, timing)
• Help collect feedback and insights to inform program improvements
• Coordinate with data analysts to interpret and visualize key results

Qualifications:

Preferred Experience:

• 2–5 years in account management, marketing, or program coordination
• Experience in healthcare, especially with health plans or patient outreach
• Familiarity with telehealth, member engagement, or preventive care services

Skills & Tools:

• Strong interpersonal and project management skills
• Excellent verbal and written communication
• Proficient in Excel and PowerPoint
• Experience with CRMs or marketing platforms (e.g., Zoho, Salesforce)
• Basic familiarity with campaign tracking, A/B testing, or email automation
• Exposure to graphic design or content tools (Adobe Creative Suite is a plus)

Nice to Have:

• Understanding of HIPAA or other healthcare compliance standards
• Experience collaborating across technical, clinical, and creative teams
• Interest in learning more about growth analytics and digital strategy

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position.