Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Role Overview

The Director, Culture Transformation is accountable for bringing The Kyndryl Way to life across the enterprise, embedding how we engage (Restless, Empathetic, Devoted) and how we organize ourselves, our work, and our decisions (Flat, Fast, Focused) into the way Kyndryls lead, work, and deliver for customers.

This role partners directly with senior leaders to translate Kyndryl’s leadership behaviors into observable actions, operating rhythms, and systems that drive growth, accountability, inclusion, and customer obsession. The role activates the enterprise culture agenda through the behaviors, systems, and symbols that shape day-to-day experience, and is accountable for executing Kyndryl’s engagement action plan as well as for continually evolving the culture program across the organization.

Key Responsibilities

Strategy & Enterprise Alignment

• Define and execute Kyndryl’s culture transformation in alignment with business strategy and The Kyndryl Way.
• Ensure consistent understanding and application of leadership behaviors across geographies and business units.
• Act as a thought partner to executives on culture, leadership effectiveness, and organizational health.
• Define and evolve culture framework (behaviors, systems, symbols narratives), enterprise-wide priorities
• Build tools: engagement methods, manager kits, activation guides
• Implement Strategy with practical actions
• Provide insights: engagement data, attrition signals, culture metrics
• Enable business: coach leaders, support activation across markets/functions

Change, Adoption & Integration

• Design and lead large‑scale change initiatives that embed culture into day‑to‑day ways of working. 
• Lead Culture Influencers network supporting leaders to lead with empathy while maintaining clarity and accountability.
• Partner with Business functions, HRBPs, Talent, Learning, and Communications to ensure sustained adoption, not one‑time programs. 
• Ensure culture initiatives are pragmatic, scalable, and locally relevant. 

Bringing The Kyndryl Way to Life

Translate The Kyndryl Way into practical leadership and team practices - examples: champion listening and inclusive leadership; partner with leaders to simplify processes; reinforce accountability, recognition, and decision-making at the appropriate level; ensure every culture initiative connects to customer impact and service quality.

Measurement & Insights

• Own the enterprise culture measurement strategy in partnership with HR, translate engagement-survey results and listening signals into prioritized, measurable actions.
• Develop credible, defensible answers to the question: “How do we know our culture is working?”
• Translate insights into clear action plans, priorities, and interventions.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Experience & Background

• Bachelor’s degree required; Master’s in Organizational Development, HR, Organizational Psychology, Business Administration, or related field preferred.
• 10+ years of hands‑on experience designing and leading culture transformation initiatives.
• Demonstrated experience where culture was the primary responsibility, not a supporting or rotational function.
• Proven track record designing and delivering enterprise-wide culture initiatives with measurable impact on engagement, leadership behavior, revenue, or profit.
• Extensive experience advising and partnering with Sr. executives in complex, global, matrixed organizations.
• Hands-on experience with engagement and listening platforms (e.g., Glint, Qualtrics, Peakon), including insight-to-action planning at scale.
• Experience establishing enterprise governance structures (e.g., culture councils, transformation steering committees) and operating within multi-function partnership models.

Preferred Experience

• Experience in newly independent, post-spin, or actively transforming companies where culture must be intentionally built and continuously evolved.
• Experience integrating corporate programs such as recognition, wellbeing, and employee experience into a coherent culture agenda.

Capabilities

• Strong business acumen; able to connect culture to business outcomes.
• Excellent written and verbal communication; able to influence without authority across levels and geographies.
• Strategic and pragmatic
• Strong leadership presence; able to motivate, inspire, and manage change in a dynamic environment.
• Collaborative and inclusive style, with a track record of working with global teams.
• OCM / Change management

This role is a unique opportunity to shape the culture of a newly independent global technology services company at a defining moment in its journey, turning The Kyndryl Way into a durable competitive advantage.

The compensation range for the position in the U.S. is - $156,360 to $296,880 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $187,560 to $356,280 

California (All Other): $171,960 to $326,520 

Colorado: $156,360 to $296,880 

Massachusetts: $156,360 to $326,520 

New York City: $187,560 to $356,280 

Washington: $171,960 to $326,520 

Washington DC: $171,960 to $326,520 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.