Role Purpose:
As the Sales Support Coordinator you will enhance the customer experience, increase KPI metrics during key selling times, while driving top line sales. You will be a support to the sales team, drive an efficient and seamless sales floor, and maintain the organization and efficiency of the back of house. Task flexibility and adaptive nature will be necessary to succeed in this role. 

Duties and Responsibilities 

• Operating the POS to process transactions during high peaks
• Responding to client requests via telephone and/or email
• Become well versed with CRM system to input customer data
• Act as sales support to the sales team.
• Cashier responsibilities
• Stock maintenance
• Replenishment of floor
• Maintaining VM standards
• Maintain organization back of house to upkeep the standards and efficiency when stock associate is not available
• Determine customer’s needs and direct them to the appropriate sales associate
• Adhere to work schedule, inclusive of time and attendance
• Having confidence giving advice to customers when all associates are occupied
• Be a Jimmy Choo ambassador through excellent customer service 
   

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range: 

Local Minimum Wage up to 0.00 USD