Job Description:

​This is a customer facing position, no office requirement.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our team supports the federal government leveraging the Enterprise Infrastructure Solutions (EIS) contract vehicle providing multiple and diverse solutions to streamline, simplify, reuse, rebuild, modernize, or enhance the government’s network. This includes professional services, design, engineering, system architecture, installation, monitoring, solutioning, etc. Our customers are widespread agencies in the public sector and intelligence communities.

AT&T has an opening for a certified Lean Six Sigma Master Black Belt Deputy supporting federal agencies on a 10-year contract, supporting the business unit in areas such as consultation with agencies like Consular Affairs a Bureau within the Department of State.

Job Duties/Responsibilities:

• Identify areas of improvement, develop measurement tools, and interpret the information as it applies to the agency, area, or department.
• Make professional recommendations based on quantitative data analysis for improvement.
• Exercise critical thinking skills and value stream analysis to provide the customer innovative change aimed at modernization and improvement in desired customer areas, or in areas identified by the consulting team. 
• Share, present, prepare documentation for multi-level customer, government, and company personnel.
• Documenting processes and procedures for or on behalf of the customer operations inclusive of generating reports and presentations on an ad hoc basis to communicate observations, purpose, and recommendations.
• Observing and identifying opportunities to reduce rework, reduce backlogs, improve efficiency, and increase capacity. 
• Serve as the Deputy to the Team Lead who will coordinate efforts and provide day-to-day direction to the remaining project managers/consultants. 
• Support, travel to, and assess, in collaboration with, other members of the team and customer personnel specific to sites as determined by the customer.
• Must have a minimum of 5 years' experience with Enterprise-wide events      
• Learning the current and future workflows for passport application processing.
• Develop data collection methods supportive of advanced and predictive analytics.
• Mapping process flows at each agency/center.
• Ensure compliance with any guiding documents (i.e., OIG reports, GAO reports, White House/OMB recommendations, PPT policies, etc.)
• Track implementation of recommendations across all agencies/centers.
• Design, validate, administer, and interpret survey instruments to capture additional information as needed.
• Assist with training government employees in Lean Six practices inclusive of mini-training programs, documentation, guidance, and mentorship.

Required Clearance:

SECRET (#secret)

Additional Clearance Requirements:

EIS Public Trust (#publictrust)

Required Qualifications:

• Master Black Belt Certified.
• 5+ years’ experience with Enterprise Applications and principles.
• Completed an Enterprise-wide event.
• Bachelor’s degree minimum, Master’s preferred.
• Quantitative data analysis and interpretation skills.

Desired Qualifications:

• Knowledge of Department of State, Consular Affairs
• Excellent writing/documentation skills
• Knowledge of JTR
• PMP Certified
• ITIL Certified
• Program evaluation and assessment skills
• Training and mentoring capabilities and professional presentation abilities

Weekly Hours:

40

Time Type:

Regular

Location:

Washington, District of Columbia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.