Operations Supervisor

Location: Lacey, WA
Salary Range: $85,000–$90,000 per year
Bonus: Target 10% annual bonus

Who We Are

Waste Connections, Inc. (NYSE: WCN) is one of North America’s leading solid waste, recycling, and environmental services companies—and an exceptional place to build a long-term career. We empower our employees to make decisions, contribute ideas, and do meaningful work alongside hard‑working, passionate teammates.

We are built on a foundation of servant leadership, integrity, respect, and accountability, and we believe our people are the key to our success. Every individual’s background, experience, and perspective helps us better serve the communities entrusted to us.

Why Join Waste Connections?

• Culture: A true team environment where empowered, self-directed employees know their work matters
• Integrity: We do what we say we will do—for our customers and for each other
• Respect: We treat employees, customers, and communities with professionalism and care
• Growth: Clear pathways for advancement and long-term career development

This role is ideal for someone who wants to grow into higher-level operations leadership within 1–3 years and is open to new challenges and opportunities.

Position Summary

As an Operations Supervisor, you will be a key leader within our hauling operations, responsible for supervising front-line teams, ensuring safety and compliance, and driving daily operational performance. This role combines hands-on field leadership with planning, coaching, and problem-solving in a fast-paced environment.

A Day in the Life

• Assign and supervise work crews operating solid waste collection equipment
• Monitor daily operations and adjust staffing, routes, and priorities as needed
• Help develop, implement, and reinforce safety goals and best practices
• Conduct field inspections and audits to ensure safe and proper work procedures
• Investigate and address customer service issues and collection concerns
• Coach, train, and manage employee performance, including formal reviews
• Develop short- and long-term action plans aligned with company goals
• Oversee compliance programs including environmental, OSHA, DOT, and local permitting requirements

What We’re Looking For:

Required Qualifications:

• Willingness and ability to relocate for promotional opportunities based on performance
• Prior experience in transportation, trucking, logistics, or waste operations
• Ability to obtain a Class B CDL within 90 days (if not already held)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet tight deadlines
• Intermediate to advanced proficiency in Microsoft Excel and related business systems

Preferred Qualifications

• Bachelor’s degree strongly preferred
• Previous supervisory or leadership experience in an operations environment