If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

The main responsibilities of the Business Office Receptionist position will be to answer incoming calls to Full Sail University while assisting guests and students visiting the Business Office. This is an entry-level customer service position that is a non-flexible Monday – Friday 8:30 am to 5:30 pm.

Essential Duties and Responsibilities:

• Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service
• Provide reception services to staff and students in the Business Office lobby
• Answer and transition calls for all Full Sail Departments
• Support data management projects as necessary
• Various administrative tasks
• Contribute to the overall success of the department and Full Sail University by performing all other duties as assigned by leadership

Other Responsibilities:

• Adheres to the policies and procedures of Full Sail University
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to company attendance standards
• Performs other duties as assigned

Supervisory Responsibilities:  

            No

Competencies:

• Ability to multi-task and work independently
• Strong written and verbal communication skills
• Must be able to provide excellent customer service with a polite, professional demeanor
• Detail-oriented
• Ability to interact with staff at all levels in a fast-paced environment

Education and/or Experience:

• Associates degree preferred but not required.
• Administrative/Clerical/Reception experience preferred

Certificates, Licenses, Registrations: 

N/A

Computer/Equipment Skills:

• Excellent communication skills are a must (both written and verbal)
• Multi-tasking skills are needs as all Receptionists are required to answer phones, while navigating through computer system, as well as greeting and assisting guests (almost simultaneously)
• Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook
• Familiarity with using multi-line phone systems is preferred
• Ability to type between 35-40 WPM

Environmental Factors/Physical Demands:

Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.