Job Description:

Job Title: Electrical Engineering Forensic Scientist

Reports to: Quality Engineering Manager

Department: Engineering

Work Model:  Full-time, On-site – No Travel Required

Schedule: Monday – Friday 8am-5pm

Company & Benefit Information:

At Crystal Group, we do hard things – designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.

Crystal Group offers a comprehensive benefits package including:

• Medical/dental/vision insurance
• Paid time off
• Tuition reimbursement
• Wellness programs
• Participation in our Employee Stock Ownership Plan (ESOP)
• On-Site Gym

Job Summary:

The primary responsibility for this position will be the investigation of root cause failures of COTS and custom components for improving Crystal Group reliability, availability, and profitability.

Essential Functions

• Investigate failure mechanisms on server class military and industrial platforms.
• Coordinate external laboratory work (X-Ray, SEM, Laser Diffraction, Photomicroscopy, etc.), as well as internal component failure analyses. 
• Use standard electrical test equipment including high-speed oscilloscopes, digital voltmeters, current probes, thermal probes, and general circuit troubleshooting. 
• Lead customer RCCA responses and authoring documentation to support resolution of field failure investigations
• Data collection for infant mortality, component recommendation, and yield trends in production
• Data mining for product returns including analysis of use conditions, recommendations to the engineering team for reliability enhancements, and general reliability calculations based on field data
• Comply with safety, quality, and ESD guidelines.
• Perform other duties and responsibilities as needed.

Knowledge, Skills and Abilities

• Must be able to sit, stand and bend at various times while lifting and reviewing the computer hardware items.
• Strong knowledge of troubleshooting COTS and non-COTS electronic devices.
• Able to read and interpret complex electrical / electronic schematic diagrams.
• Institute design improvements based on investigation(s) findings.
• Ability to solder / desolder printed circuit board components.
• Communicate investigation findings with the end customer.
• Ability to inspect products and effectively use the computer on a daily basis is needed
• Ability to use various software programs related to engineering theory (Altium Designer, AutoDesk Inventor, AutoCAD)

Required Qualification

• Must be a US Person (US Citizen, person granted US Permanent Resident Card or any individual who is granted status as a "protected person”)

• Bachelor’s degree in Engineering or five years of equivalent experience

Preferred Qualification

• Ten  or more years of experience in related electrical industry dealing with component failures
• Bachelor’s degree or higher in Electrical Engineering

Working Conditions

Work is primarily performed in a laboratory environment. Occasional exposure to manufacturing floor and testing environments. May require lifting up to 25 lbs, standing for extended periods during product testing.

EEO Statement

Crystal Group, Inc, maintains a program of equal employment opportunity designed to ensure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without regard to race, religion, color, creed, national origin, disability, age, sex, genetic information, military status, or any other classification protected by federal, state, or local laws.

Offer Contingency

All job offers are contingent on the applicant successfully completing the background check, physical assessment and drug screen.

** This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary. Employment with Crystal Group remains at-will.

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