Infrastructure Engineer
- Zuffa, LLC
- Remote - Connecticut
- 3w ago
- Full-Time
- Remote
Who We Are:
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

JOB TITLE: Infrastructure Lead (Contractor)
DEPARTMENT: TKO IT Infrastructure
ROLE CONTEXT
Infrastructure Lead acts as the senior onsite technical authority and IT Incident Commander of all IT matters while at site, migration related or otherwise. Leads Windows application migrations, absorbs Helpdesk and project escalations, triages concurrent incidents in real time, and maintains operational control during cutovers. Shields Quest migration engineer from noise while continuously improving tactics and playbooks.
This role requires exceptional situational awareness, extremely high technical aptitude, decisive judgment under pressure, and the ability to manage chaos in ambiguous migration scenario.
What You’ll Do
Act as the senior onsite IT authority and Incident Commander during migrations
Lead Windows application migrations tied to the project
Absorb and triage escalations from Helpdesk, project teams, and stakeholders
Serve as the final onsite escalation point for all IT issues, migration-related or otherwise
Manage multiple concurrent incidents while maintaining a global view of migration health
Monitor, assign, and work Hypercare ServiceNow Assignment Group incidents
Continuously refine escalation paths, playbooks, and migration tactics
What Success Looks Like
Operational issues are contained onsite
Systemic problems are identified and mitigated early
Migration execution quality improves consistently
Stakeholder confidence remains high during cutovers
What We’re Looking For
Senior-level Windows infrastructure and application migration experience
Proven experience operating in high-pressure incident or cutover environments
Strong judgment, composure, and decision-making under ambiguity
Experience supporting enterprise migrations, M&A programs, or complex IT transformations
LINE MANAGER: Director, Workplace Engineering
DIRECT REPORTS: None
SALARY: TBD
WORKING HOURS: Dynamic
EMPLOYMENT TYPE: 6-month contract
LOCATION: Multiple sites / travel required
QUALIFICATIONS & TRAINING
Required:
Bachelor’s degree in information technology, Computer Science, or equivalent practical experience
10+ years of experience supporting enterprise-scale Microsoft 365 environments
5+ years supporting Okta environments
Demonstrated experience as technical lead onsite for large-scale data or identity migrations or mergers, divestitures & acquisitions
Hands-on, expert-level proficiency with:
Windows Server, Active Directory, and Group Policy
Windows application deployment, remediation, and migration
Incident management and escalation handling in enterprise environments
Desirable project experience:
Enterprise application migrations tied to infrastructure or identity changes
M&A, divestiture, or large-scale IT transformation programs
Acting as escalation lead or incident commander during major change events
Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:
$55.50 hourly(minimum will not fall below the applicable state/local minimum wage thresholds)
Hiring Rate Maximum:
$74.00 hourly

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.