Assumes responsibility for switchboard operation, alarm monitoring, after hours answering service, functions as the communications hub for the facility, disseminates information and maintains departmental records.

Split shift: 2 shifts- 11p to 7a and 3 shifts- 3p to 11p

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

General Responsibilities:

• Perform other duties as assigned.

People Management Responsibilities:

Does this position have people management responsibilities?: 

☐ Yes 🗷 No

“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.

"No" indicates that this position does not involve managing team members.

Minimum Qualifications:

Required Education and Experience

• none

Required License/Certifications/Registrations

• none

Preferred Qualifications:

Preferred Education and Experience

• Associate’s Degree or higher in communications or related field.
• Previous switchboard or dispatching experience.
• One-year office or healthcare employment.

Preferred License/Certifications/Registrations

• none

Knowledge, Skills, and Abilities:

• Active listener of transmissions of various types of communication messages (written, oral, and electronic communications).
• Strong background in customer service.
• Moderate computer level skill.
• Keyboarding skills.
• Demonstrated ability to communicate effectively.
• Knowledge of medical terminology.
• Microsoft Office software program utilization (Excel, Word)

Physical Requirements:

With or without accommodation.

• Sedentary Work: Occasionally exerting up to 10 lbs - frequently exerting up to 5 lbs. Less than 10% of the day may be standing or walking.

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.