Maintains responsibility for systemic approaches that contribute to the capture, management, and collection of patient service revenue.
Essential Responsibilities:
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Enhances and maintains a properly functioning revenue cycle process through a cross-department organizational structure.
- Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
- Supervision is often provided through a team of subordinate managers and/or directors.
- Collaborates with other members of the executive management team to align departmental strategy or direction with the overall goals of the organization.
- Develops policies, practices, and procedures that optimize revenue, reduce claim denials, improve efficiency, and ensure compliance with regulations.
- Analyzes data from multiple sources to identify and proactively address trends and recommend best practices
- Act in accordance with the established mission, vision, and values.
- Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
- Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
General Responsibilities:
People Management Responsibilities:
Does this position have people management responsibilities?:
x Yes ☐No
“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.
"No" indicates that this position does not involve managing team members.
Minimum Qualifications:
Required Education and Experience
- Bachelor’s degree in business, Finance, Accounting or related field
- 10+ years of progressive Healthcare industry experience
Required License/Certifications/Registrations
Preferred Qualifications:
Preferred Education and Experience
- Master’s degree
- Experience within Kansas healthcare systems or familiarity with Kansas-specific regulations highly desirable.
Preferred License/Certifications/Registrations
Knowledge, Skills, and Abilities:
- Extensive patient financial services operational knowledge including all regulations and requirements of accrediting agencies.
- Knowledge in and the ability to apply the principles of health information management, revenue cycle (DNFB) management and change management.
- Knowledge and experience in administering programs to address HIPAA/ARRA HITECH, and retention laws & regulations.
- Current knowledge in the protection of health and business data.
- Excellent organization, facilitation, communication and presentation skills.
- Excellent negotiation, project management, and analytical skills.
- Effective leadership and team-building skills.
- Strong communication and interpersonal abilities.
- Capacity to drive change and foster innovation within the revenue cycle function.
- Manual dexterity to operate office equipment.
- Visual acuity to read reports, data, and computer screens.
- May require occasional travel for vendor meetings or conferences.
- Maintain confidentiality and integrity of all proprietary and sensitive information.
Physical Requirements:
With or without accommodation.
We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.