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Job Posting Title:

Technical Support Analyst 1

   

Position Type:

Professional / Unclassified

   

Department:

LSUE Chancellor - Department of Information Technology (Stephen S Heyward (00010691))

   

Work Location:

LSU - Eunice

   

Pay Grade:

Professional

   

Job Description:

An Information Technology Analyst 1 provides general user and technical support in the areas of lab and classroom technologies, Help Desk duties in the support of students, faculty, and staff.  

Job Responsibilities:

50% Perform Help Desk duties for campus community including recording service calls, maintenance activities, user support, equipment inventory, and trouble reports.

40% Assist in the preparation, installation, and maintenance of  technology resources including computers, printers, projectors, network components, wiring, etc for campus labs, faculty, and staff equipment.

10% Other duties or projects as assigned by supervisor.

Minimum Qualifications:

Associate's Degree in related field of study from a regionally accredited academic institution.

Experience Substitute: High School Diploma/GED + 2 years of applicable full time (35+ hours per week), paid experience.

Preferred Qualifications:

Working in an IT support role/setting.

Special and/or Physical Qualifications:

Position is subject to an office environment and must be able to operate a computer, telephone, and other office machinery, remain seated for extended periods of time, bend, squat, twist, and move about to accomplish tasks, ability to receive and exchange detailed information through oral and written communication, make substantial movements of the wrists, hands, or fingers. Position is subject to on-call, night, weekend, and holiday shifts as needed.

Salary Range: $35,000.00-$38,000.00

   

Additional Job Description:

Competencies:

None

Special Instructions:

Coordinator of Non-Academic Or Service Area

   

Posting Date:

January 22, 2026

   

Closing Date (Open Until Filled if No Date Specified):

March 22, 2026

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

   

Essential Position (Y/N):

   

   

HCM Contact Information: