The Workday System Administrator supports and manages Babson College’s Workday platform, with emphasis on the Student Information System, and specific areas of Finance. This role independently handles tenant management, system configuration, security administration, and upgrades, while also developing documentation and ensuring data integrity. Responsibilities include troubleshooting issues; monitoring system health; supporting custom application development via Workday Extend; staying current with platform updates; and collaborating closely with the Workday Platform Manager, Workday Operations team and campus stakeholders to maintain a secure, efficient, and well-aligned system environment.

WHAT YOU WILL DO

• Maintain a complete understanding of the system to act as a liaison between IT and functional areas within Student Information System, Finance, and Human Capital Management.

• Serve as the secondary security administrator for the student portion of the Workday Platform (and Finance as needed).

• Extend custom application design, build, and deploy.  This includes working independently to design, build, and deploy custom applications using Workday Extend—a platform that enables organizations to create tailored solutions that run natively within Workday. Extend functionality allows access to Workday data, business processes, and security models, enabling the development of apps that go beyond standard modules while maintaining a consistent user experience and compliance framework.

• Manage and maintain security groups, roles, and mapping to business processes, ensuring segregation of duties and compliance.

• Troubleshoot Workday Student area concerns related to business processes and domains, including access issues, conditional rules, and more. 

• Independently support and communicate Workday releases and enhancements to maximize the system's capabilities, assisting with the implementation and testing of new features.

• Responsible for maintaining proper security to protect confidential information by documenting security changes and testing all security memberships. 

• Follow and enhance change control processes for security related changes and integrations.

• Ensure a production quality system, by partnering and collaborating with Platform Manager and other cross functional leads across campus to troubleshoot and resolve production application issues; coordinate, review, test, and implement ongoing Workday system upgrades or patches. 

• Be proactive in understanding inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts and notifications and proactively addressing any key changes that are needed.

• Remain knowledgeable of the Workday roadmap and upcoming product releases, reviewing release notes, assessing new features and understanding the impacts to business processes and basic changes in functionality. 

• Escalate any policy or process conflicts to Platform Manager. 

• Participate in project scoping activities by collaborating with key Workday platform stakeholders, and at times campus partners, to assess integrations, define configurations, plan security and data needs, and support Workday Extend solutions—ensuring technical alignment, feasibility, and compliance with institutional goals. Sample project scope work includes the transition of Student Forms from ColdFusion to Workday Extend, enabling functionality enhancements to Procurement processes, and supporting learning program offerings aligned with undergraduate majors in the curriculum.

• Assume additional responsibilities as required.

YOUR TEAM WILL INCLUDE

N/A

WHAT EDUCATION AND SKILLS YOU WILL NEED

Bachelor’s Degree

A minimum of 3-5 years of experience in higher education and student information systems 

Must have 2-3 years of Workday experience including knowledge of Workday integrations (e.g., Studio, Core Connectors, EIBs, PICOFs, Web Services & REST APIs)

Must have project management experience, leading multiple work-streams or small teams 

Must have excellent analytical and problem-solving skills 

Must have superior verbal and written communications skills with the ability to express technical concepts clearly and across all levels of an organization 

Ability to effectively handle multiple tasks and priorities 

Must have strong attention to detail and ability to meet deadlines 

Ability to be a motivated, independent learner with a passion for IT topics 

Ability to determine task priorities and plan and manage those priorities to move a project forward to completion 

Ability to manage ambiguity and thrive in a fluid environment 

Ability to envision and propose new methods to perform tasks that support ET&A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results. 

Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. 

Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar). 

Must be highly independent and able to take initiative 

HOW AND WHERE YOU WILL WORK

Position can be hybrid; or fully remote in approved states. If remote, requires

occasional campus visits for divisional meetings, etc.; the on-campus requirement is subject to modification based on organizational need. 

Some occasional travel to Workday training sessions 

May require occasional evening and/or weekend work 

ADDITIONAL SKILLS YOU MAY HAVE

• Prefer previous experience with Workday Extend

• Prefer previous experience in student system implementations  

• Prefer Workday certification 

This is an exempt position with the following pay range: $92,666-$102,962 depending on the candidate’s experience; the role is also eligible for bonuses based on performance and budget.

Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.   

• Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.

• Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year.  President’s holidays are determined each year. 

• Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.

• Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program.

All questions or concerns about this posting should be directed to the Office of Human Resources at hr@babson.edu.