DEPARTMENT: EMS

SUPERVISORY: Yes

REPORTS TO: Managing Director

EEO CLASSIFICATION: Administrative

SUMMARY:

The Program Director is responsible for providing leadership and program coordination for the students

and faculty in program. This position is also responsible for fostering positive relationships with internal

and external stakeholders. The Program Director will work with the instructors and supporting staff to

ensure compliance with mandates set by the Institution and all accrediting and approving bodies.

ESSENTIAL FUNCTIONS:

• Actively engage in retention activities including identifying at risk students

• Documented communication with both students and faculty regarding attendance and progress

• Assist students with academic advice, and mentor instructors on effective academic counseling as needed

• Ensure student documents meet site standards for clinical placement by delegating to appropriate personnel.

• Assist Regional Managing Director with preparation of reports for state and federal agencies, maintain supply inventory, anticipating department needs, and maintain requisitions.

• Carry out departmental functions and participate in professional meetings and events.

• Create and nurture effective communication within the organization

• Actively participate in the recruitment of faculty/staff

• Hire, train and be a motivating mentor to staff, may be required to teach when needed.

• Build a strong team through open communication and by collaborating on decision-making responsibilities.

• Collaborate with the program advisory committees and maintain positive communications within the career field.

• Provide and/or coordinate student instruction on special topic workshops not covered by the academic faculty.

• Assist students with navigating Platinum as needed

• Utilize resources available to coach students through their academic challenges.

• Plan programs from start to finish, including identifying processes, deadlines and milestones.

• Assist students in preparation to challenge the National Registry exam after program completion

• Other duties as assigned.

KNOWLEDGE – SKILLS – ABILITIES:

• Experience managing teams through long, complex program implementations

• Knowledge of current program management methods and best practices

• Strong problem-solving, negotiation, and communication skills

• Experience with industry-standard project management software and tools

• Ability to monitor performance and collaborate with program teams to determine ways to improve

• Exceptional verbal and written communication skills as well as active, empathetic listening

• Ability to motivate, guide, and help students complete their program of study and faculty to mentor and educate.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree required, Master’s preferred.

• Three (3) years' work experience in a post-secondary institution.

• One (1) academic year full-time teaching experience in post-secondary institution.

• Current and Valid registered / Licensed Instructor

WORKING / PHYSICAL DEMANDS:

• The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard and other office equipment

• Evening or weekend hours, if necessary, to meet deadlines and meet with prospective students.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm and finger dexterity to operate a phone, computer keyboard and other office equipment.

NOTE: This job description is not intended to be all-inclusive, and the employee may be required to perform other duties as assigned by their manager, in order to meet business demands. This is not an employment contract, implied or otherwise and employment with Dorsey College is “at-will”.