Talent and Human Resources Officer

  • Clevelandmetroschools
  • Administration or As Assigned
  • 1mo ago
  • Full-Time
  • On-site

Position Type:

Administration and Professionals

Date Posted:

2026-04-09

Location:Administration or As Assigned

INTRODUCTION: CONTEXT AND MISSION

The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+ schools. Over the past several years, the Greater Cleveland community has united behind the collective goal of ensuring every child in Cleveland attends a high-quality school and every neighborhood has a multitude of great schools from which families can choose. The Cleveland Plan defines CMSD’s approach to the reinvention of public education and holds our community accountable for the success of Cleveland’s schoolchildren. The Cleveland Plan is supported by Ohio House Bill 525, which provides much-needed flexibility and autonomy for the district and its schools. Our schools have autonomy over human and financial resources in exchange for accountability for

performance. The principal has primary responsibility and accountability for establishing his or her school as a high-quality, high-expectations academic center with a focus on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results.


The Cleveland Metropolitan School District has developed standards of excellence that the district applies to all parts of the organization inclusive of schools, principals, school leadership teams, networks, and central office. Alignment between Standards of Excellence (SoE) and the district’s Theory of Action helps ensure that principals are able to focus on scholar achievement and that central office supports are timely and effective.

Our Vision for Learning in a Post-Pandemic World:

In our pursuit of a more fair, just, and good system of education, we want each of our learners, both each of our scholars and each of their educators, to be individually and collectively presented with academically / intellectually complex tasks that are worthy of their productive struggle and allow them authentic opportunities to demonstrate their work and their learning of academic content and transferable skills in a joyful and adventurous environment.

THE OPPORTUNITY:


 

THE OPPORTUNITY

Location: Administration or As Assigned
Reports to: Chief of Staff
FLSA Status: Exempt
Salary Band: 14
Compensation: $ 152,297.00 - $ 190,371.00
**Internal applicants must submit a current résumé as part of the application process.

Building Brighter Futures:

The Cleveland Board of Education adopted the Building Brighter Futures (BBF) initiative on December 9, 2025. Building Brighter Futures is a strategic and data-driven plan shaped by more than a year of community engagement, information analysis, and thoughtful deliberation. The goal of this plan is to strengthen enrollment and ensure scholars attend a newer school building that offers more educational opportunities, including algebra in the eighth grade, more sports and extracurricular activities, and college credits and college and career pathways in high school. BBF is ensuring academic excellence so every CMSD scholar can thrive. BBF will be implemented by the beginning of the 2026-27 school year.

About the Officer of Talent:

The Talent Officer leads the district’s Talent and Human Resources department, with full accountability for the execution, consistency, and results of all people systems across the Cleveland Metropolitan School District (CMSD). Reporting to the CEO’s Chief of Staff, the Talent Officer advises the CEO and the CEO’s cabinet, manages a team of 20 dedicated professionals, and oversees the strategy and execution required to attract, engage, develop, and retain an effective and diverse workforce for CMSD.

This role requires strong operational leadership, sound judgment, and the ability to manage complex systems in a large, unionized public sector environment. The Talent Officer ensures that CMSD’s people systems operate reliably and equitably, align with district priorities, and support school leaders and central office teams in effectively leading their staff. This leader ensures that the department remains grounded in the district’s: Equity & Inclusion, Student & Community Focused, Growth & Learning, Care & Well-Being, Excellence & Achievement.

Your Key Responsibilities - “What You’ll Do”

The Talent Officer leads the strategy, execution, and continuous improvement of CMSD’s people systems across key areas in partnership with the Talent Team.

Attracting Talent 

Lead the district’s recruitment and staffing strategy to ensure schools and the central office are staffed with strong and diverse talent.

  • Drive the districtwide talent acquisition strategy that builds diverse, high-quality pipelines for critical roles across schools and the central office.
  • Oversee workforce planning and staffing projections to ensure the district is positioned ahead of hiring needs.
  • Strengthen selection systems and the capabilities of school leaders and hiring managers to ensure equitable, consistent, and mission-aligned hiring decisions.

Engaging Talent 

Strengthen employee experience and engagement across the district by ensuring effective systems, clear communication, and responsive support for staff and managers.

  • Lead the strategy and continuous improvement of employee onboarding, with a specific focus on the experience and early retention of teachers.
  • Oversee the district’s engagement survey (Spark), ensuring results drive meaningful action planning at the school and system level.
  • Ensure HR systems and people processes operate with the reliability, equity, and responsiveness that staff and leaders depend on.

Developing Talent 

Strengthen manager effectiveness and performance systems across schools and the central office.

  • Own the district’s performance management systems, ensuring consistent application of evaluations, expectations, and accountability across union and non-union environments.
  • Build managers' and school leaders' capacity to coach, develop, and retain strong staff — and to address performance concerns with clarity and fairness.
  • Support high-stakes employment decisions, including non-renewals, disciplinary actions, and performance improvement, in partnership with district leadership.
  • Develop and steward career pathway opportunities that recognize and advance strong performers across the district.

Retaining Talent 

Use data and strong operational practices to support workforce stability and retention.

  • Use workforce data to identify retention risks, anticipate vacancies, and inform proactive planning across schools, operations, and the central office.
  • Lead the district’s total rewards strategy — including compensation, benefits, and recognition — to ensure CMSD remains equitable and a competitive employer.
  • Partner with district leaders to identify and address systemic conditions that drive attrition and undermine workforce stability.

Maintaining legal and regulatory compliance 

In partnership with the Legal Team, ensure strong labor relations and legal compliance across a unionized, civil service environment.

  • Oversee the administration and implementation of collective bargaining agreements, ensuring consistent and equitable application across the district.
  • Maintain sound labor relations practices and trust-based relationships with union leadership throughout contract administration and negotiations.
  • Advise the CEO and cabinet on labor relations strategy, including during sensitive negotiations or disputes.
  • Ensure district-wide compliance with licensure requirements, civil service rules, and employment regulations, including Rapback, EEOC, and ADA.

Leading and managing a strong team 

Serve as the district’s senior operator for Talent and Human Resources, leading a team responsible for key people systems.

  • Lead and develop a team of 20 professionals across total rewards, performance management, talent pipeline, employee relations, licensure, and data strategy.
  • Serve as the primary Talent advisor to the CEO and executive leadership, driving alignment between people systems and organizational priorities.
  • Partner closely with the Chief of Staff to ensure Talent strategy, culture, and operations are integrated with the district’s broader direction.
  • Ensure that the Office of Talent serves as a valued partner to schools and to the District's leadership.
  • Manage the performance and effectiveness of the Office of Talent, including the successful monitoring and achievement of the team’s shared goals, and the creation and management of the department’s budget.
  • Promote and model a positive and collaborative culture and brand for the Talent Office and district by ensuring efficient systems, timely customer service, and accurate, transparent information for all stakeholders.
  • Champion a people function that school leaders and staff experience as credible, responsive, and consistently fair.

REQUIREMENTS:

Key Skills and Competencies - “What You Need to Be Successful”

Successful candidates will demonstrate

Executive Influence and Strategic Communication

  • Earns credibility at the executive level by consistently bringing clarity, sound judgment, and a point of view to the most consequential decisions the district faces. 
  • Comfortable challenging assumptions and holding firm on recommendations even in high-pressure environments. 
  • Understands the political, community, and operational dynamics that shape leadership decisions and proactively accounts for them.
  • Communicates with clarity, respect, and awareness in conversations and interactions with others.
  • Listens intently and actively to stakeholders; Influences others, understands nuance, and skillfully interprets motivations and perceptions.
  • Pushes back thoughtfully and navigates challenging conversations to enable better decisions. 

Cross-Cabinet Partnership and Team Alignment 

  • Fosters a culture of high expectations with shared strategic goals around measurable outcomes and continuous improvement in Talent operations and Talent leadership capacity-building in key stakeholders.
  • Prepares the Office of Talent and leadership team for effective decision-making conversations, anticipating and organizing key questions and data that support productive discussions about Talent priorities.
  • Builds coalitions and works collaboratively with diverse stakeholders at all levels, including district personnel, students, families, community and political leaders, and advocacy groups.
  • Ensures targeted, differentiated professional development is delivered to members of the Talent team.

Talent Expertise & Systems Leadership

  • Maintains a focus on goals and results; establishes clear metrics for success for how Talent plays an essential role in the district meeting its defined student outcome goals
  • Demonstrates excellent execution, attention to detail, and leadership skills; the ability to balance overarching district goals with detailed steps to achieve academic objectives.
  • Develops innovative solutions to complex, systemic workforce challenges in a unionized, public sector environment.
  • Demonstrates an understanding of how effective people systems directly drive student outcomes, and designs HR operations accordingly.
  • Leads from the perspective of a service provider, policy advisor, thought partner, and capacity-builder for school leaders.

MINIMUM REQUIREMENTS: 

  • Bachelor's degree from an accredited college or university required. Master's degree preferred.
  • Experience in Human Resources, Business Administration, Public Administration, Organizational Development, or a related field preferred; SHRM-SCP, SPHR, or equivalent HR certification preferred.
  • Experience working in K–12 education, public sector organizations, or unionized environments
  • Experience managing large teams and holding leaders accountable for results
  • Demonstrated success leading complex organizational systems and operational functions
  • Experience supporting leaders in performance management, employee relations, and workforce planning

WORKING CONDITIONS/PHYSICAL DEMANDS:

The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

  • Expected to move, walk, and stand consistently in an office environment, and occasionally lift up to 15 pounds
  • While performing the duties of this job, the employee is regularly required to stand, walk, and sit; use hands to finger, handle, or feel; and reach with hands and arms
  • The employee is frequently required to talk and/or hear.
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
  • While performing the duties of this job, the employee is exposed to a normal office environment.
  • Local travel may be required for training/meetings.

NOTE:  The above-stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all-inclusive or to limit the discretionary authority of management to assign other tasks of a similar nature or level of responsibility. 

Education

To Apply

Please submit your resume and application using Workday, our online human capital management system.  Please note that an offer of employment will be subject to the successful completion of an FBI/BCI background check and drug screen.

EEO Statement

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future.  CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law.

The District’s Policy Prohibiting Discrimination, Discriminatory Harassment, and Sexual Harassment and the District’s Title IX grievance procedures, including information on how to report or file a complaint of discrimination, how to report or file a formal complaint of sexual harassment, and how the District will respond, may be accessed on the District’s Civil Rights Notices webpage, available at ClevelandMetroSchools.org/domain/105. The District’s Title IX Coordinator / Director of Equal Employment Opportunity may be reached at:

1111 Superior Avenue East, Suite 1800

Cleveland, Ohio 44114

(216)-838-0070

TitleIX_EEO@ClevelandMetroSchools.org