ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC017225 Patient Family Centered Care

Summary:

Monday to Friday, 8:00 a.m. to 5:00 p.m. — Onsite

Additional Information:

The Supervisor, Family Resource Center is responsible for overseeing the daily operations of the Arkansas Children’s Family Resource Center. This role ensures the center functions efficiently and delivers high-quality support to patients, families, and internal partners. Key responsibilities include coordinating staffing, scheduling health education activities, planning special events, managing safety equipment and resource inventory, and operating within an assigned budget. The supervisor provides guidance and indirect oversight to staff while serving as the primary point of contact for operational needs, process improvements, and service coordination.

Required Education:

No education requirements

Recommended Education:

Bachelor's degree in a related field of study.

Required Work Experience:

High School Diploma/GED and 4 years of relevant experience, or 6 years of experience in lieu of a diploma/GED.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

CPST Certification - Safe Kids Worldwide

Description

1. Oversees daily operations of the Arkansas Children’s Family Resource Center to ensure consistent, patient- and family-focused services.

2. Coordinates staffing schedules, assigns daily work, and ensures adequate coverage for all center functions.

3. Plans, schedules, and supports health education activities for patients, families, and community partners.

4. Serves as the primary operational contact for troubleshooting, issue resolution, and continuous process improvement.

5. Organizes and executes special events and community outreach efforts that promote center services and support patient needs.

6. Manages ordering, tracking, and secure storage of safety equipment, educational materials, and program supplies.

7. Collaborates with clinics, departments, and satellite locations to ensure ongoing availability of safety resources across the system.

8. Oversees budgeted resources, including expense tracking, purchasing approvals, and cost-efficient operational planning.

9. Provides training, guidance, and indirect supervision to Family Resource Center staff, supporting performance and skill development.

10. Partners with internal teams and external stakeholders to ensure seamless coordination of services, resources, and program initiatives.

11. Other duties as assigned.