Job Overview:
AMB Sports + Entertainment is seeking enthusiastic, detail-oriented individuals to assist with operational execution components at our Major Events. This role offers a unique opportunity to gain valuable experience in event management and operations while being a part of some of the most exciting World-Class events in Atlanta.

Key Responsibilities:
As a Fan Experience Event Day Operations Associate, you will play a vital role in ensuring a seamless event experience for our guests. Responsibilities include, but are not limited to:

• Pre-Event Signage Deployment: Assist with the setup of exterior and interior signage to ensure fans are guided efficiently throughout the stadium.

• Pre-Event Exterior + Interior Checks: Conduct inspections of various areas to confirm stadium readiness and identify any last-minute needs before gates open.

• Monitoring Operational Flow: Actively observe and address lines at entry points, concessions, and other fan interaction areas to optimize wait times and improve the overall event experience.

• Tracking and Reporting Fan Insights: Gather and document observations and feedback during events, including bottlenecks, signage effectiveness, and operational successes, sound, etc. to provide actionable insights for enhancing future Major Events.

• Additional Event-Day Responsibilities: Provide on-the-ground support throughout Major Events for various operational tasks, focusing on enhancing the fan journey and ensuring the event runs smoothly from start to finish.

• Mid-Event Signage Swaps: Transition signage between ingress and egress to direct fan flow as they arrive and depart.

• Rideshare Traffic Control: Support traffic management efforts by guiding rideshare vehicles to appropriate locations for fan pick-up/drop-off.

• MARTA Egress Assistance: Work with MARTA staff to manage crowd flow and direct fans to public transit options during event departure.

• Additional Event-Day Responsibilities: Assist with various operational tasks as needed to ensure the event runs smoothly from start to finish.

Requirements:

• Must be at least a college sophomore maintaining a 3.0 GPA

• Must be available to work weekends and late evenings, as event schedules vary.

• Physical labor, including lifting and moving event materials, is required.

• Ability to work well as part of a team and maintain a positive, proactive attitude in fast-paced environments.

• Strong communication skills when interacting with fans, teammates, and staff at all levels.

• A commitment to contributing to the overall guest experience at Mercedes-Benz Stadium.

Why Join Us?
This part-time opportunity provides valuable hands-on experience in a world-class venue, where you’ll contribute to the operational success of high-profile events. You’ll work in a dynamic environment that builds teamwork, communication, and leadership skills, all while being part of an exceptional team dedicated to delivering unforgettable experiences for fans.