We are seeking a dynamic, results-driven Food & Beverage Director to oversee and manage the operations of our multi-concept food and beverage venues: a full-service bar, a drive-through coffee operation, and a counter-service restaurant. The ideal candidate brings strong leadership, operational expertise, and a passion for hospitality that ensures an exceptional guest experience across all touchpoints.
Role and Responsibilities
Leadership & Strategy
- Develop and implement strategic plans for each F&B outlet to drive profitability, customer satisfaction, and operational excellence.
- Lead and mentor managers and supervisors across all locations; foster a culture of accountability, service, and teamwork.
- Collaborate with ownership and the executive team to align F&B goals with the company’s broader objectives.
Operations Management
- Oversee day-to-day operations of the bar, coffee drive-thru, and counter-service restaurant.
- Ensure consistency and quality in food, beverage, and service standards.
- Establish and monitor SOPs, safety standards, and operational workflows to maximize efficiency.
- Schedule and forecast labor needs based on volume, seasonality, and trends.
Financial Oversight
- Create and manage budgets, P&Ls, and cost controls for all outlets.
- Monitor sales performance, labor costs, food & beverage costs, and inventory management.
- Drive revenue through menu innovation, promotions, upselling initiatives, and customer engagement.
Team Management & Development
- Recruit, hire, train, and develop management teams and hourly staff.
- Conduct regular performance evaluations and provide coaching for continuous improvement.
- Foster a positive work environment that supports retention, growth, and a high standard of service.
Guest Experience & Brand Integrity
- Ensure each venue maintains a high level of customer satisfaction through regular feedback loops, service audits, and hands-on leadership.
- Uphold brand standards while allowing for innovation and creativity specific to each concept.
Compliance & Safety
- Maintain compliance with all health, safety, licensing, and labor regulations.
- Implement training programs around food safety, responsible alcohol service, and emergency procedures.
Qualifications
- 2+ years of multi-unit or senior-level F&B management experience, ideally overseeing varied concepts (coffee, casual dining, bar).
- Proven leadership skills with the ability to manage cross-functional teams and diverse food & beverage operations.
- Strong financial acumen with experience managing budgets, labor, and cost controls.
- Exceptional organizational and problem-solving skills; capable of managing competing priorities in a fastpaced environment.
- Strong understanding of POS systems, inventory platforms, and scheduling tools.
- Food Safety Certification and Alcohol Service Training (e.g., ServSafe, TIPS) required.
Preferred Skills
- Experience launching or scaling new F&B concepts or locations.
- Background in bar or specialty coffee operations is a strong plus.
- Passion for hospitality, innovation, and creating memorable guest experiences.
Work Environment
- Must be able to work flexible hours, including nights, weekends, and holidays.
- On-floor presence required across all outlets.
- Occasional lifting (up to 25 lbs), standing for extended periods, and mobility throughout multiple venues.
Benefits
- Competitive salary DOE
- Private housing unit available
- Health benefits, PTO, 6% matching 401k and more