Job Summary

Program Manager II positions manage a significant program(s) and associated staff that directly impact departments and policies countywide. Incumbents are expected to handle considerable complexity in program budget process and management, and high visibility or impact on significant operations within the County. Incumbents forecast, plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including: managing department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; and managing daily operations.

Program Manager II positions provide management services over a division/section/unit or serve as a management team leader, providing supervision and direction. Incumbents represent the department at various events such as: meetings, hearings, training, and bid openings; ensures that department goals, views and positions are served; responds to the most sensitive inquiries and complaints and resolves operational and policy issues.

Incumbent establish precedent for work of the program and at this level care is exercised in evaluating political and policy ramifications in terms of the unit, department, County and program(s). Specific duties vary based on department of assignment and range of responsibilities.

The manager is responsible to coordinate and manage the day-to-day operations of staff engaged in field patrol services, enforcement of animal licensing services, animal cruelty investigations, dangerous/vicious dog investigations, animal facility inspections, and community outreach. This position provides daily case management guidance, direction, and support to Animal Control Officers who encounter a wide variety of calls for service involving domestic animals and livestock.

This position may be available for a Hybrid schedule (OR/WA Only).

Qualifications

Education and Experience: 

Program Manager II positions typically require a job related Bachelor’s degree or Master’s Degree; and/or a combination of experience and specialized training which includes a minimum of five (5) years experience within the assigned area.

Knowledge of:  The principles and practices of public sector organization and program operations;  project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulation relevant to the program area which include animal laws in the state of Washington; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.

Ability to: Effectively plan, direct, and delegate program components; assign, supervise and evaluate the work of subordinates; delegate  responsibility and authority to carry out policy directives of the governing authority in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications at an advanced level; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff.  Plan and organize work to meet changing priorities and deadlines.

Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law. The Animal Protection and Control program provides services 7 days a week. Weekend and after hour calls are possible and can vary depending on the situation.

Examples of Duties

Duties may include but are not limited to the following:

• Plan, organize and determines overall program or division organization, mission, core services and allocation of financial, human and capital resources.  Develops and manages short- and long-term department goals and priorities.
• Guides and leads the development, interpretation and application of policies and practices within scope of responsibility.
• Measures and evaluates program/division/unit performance and effectiveness.
• Advises the Program Manager III on new programs, policies, and procedures.
• Develops and maintains effective personal and department-level working relationships, including other governments, other County departments, community organizations, neighborhood groups and individual citizens.  Represents the department in relations with state, federal and local regulatory agencies.
• Develops and oversees policies, programs and activities involving community relations, community education and public information. Promotes optimum community participation and input into the program or department activities.
• Fiscal management including development and presentation of the program or division’s operating budget, monitoring of revenues and expenditures, development or improvement of funding mechanisms and sources, ensuring that all programs are within budget and as cost effective as possible.
• Analyze and manage the program(s), services and activities of the assigned area; develop and implement new elements of the assigned program(s) and/or department division.
• Define program and/or division goals and objectives; establish methods and means of accomplishing objectives; implement policies and procedures; develop division or program budget.
• Prepare reports on program performance, needs, services information, and demographic data; contribute to and insure the evaluation of program performance.
• Oversees the selection, training, motivation and evaluation provided by supervisory or management staff to include disciplinary actions.
• Provide information to staff, and other interested parties to include public on applicable local, state and federal codes, regulations, requirements, standards, and programs
• Direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
• Participates in community outreach efforts as applicable to the department assigned.
• Establish and maintain effective partner relationships with various animal welfare agencies and organizations.
• Performs other related duties as required. 

SELECTION PROCESS:

If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application.  Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application. 

Application Review (Pass/Fail) – An online application is required.  Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement.  Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement.  Top candidate(s) will continue in the process.

Employment References will be conducted for the final candidates and may include verification of education.

It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.

Position will remain open until filled.
 

Salary Grade

M2.203

Salary Range

$7,497.00 - $10,496.00- per month

Close Date

Open Until Filled

Recruiter

Brianna Bradley

Email:

Brianna.Bradley@clark.wa.gov

Equal Opportunity Employer

Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.

Employee Benefits and additional compensation

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.  Some types of employees in some positions and bargaining units might have different benefits and additional compensation.  More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.

Retirement Information

All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice. 
 

For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.