TITLE:                          Repossession Specialist        

POSITION SUMMARY:  The Repossession Specialist is responsible for performing a variety of routine administrative support functions with the Collections and Recovery Departments. The specialist will also ensure accounts are updated, statuses are communicated, and documents required during the repossession process are prepared and filed within required timeframes.

DUTIES AND RESPONSIBILITIES: 

• Assign vehicles out for repossession and maintain relationships with an agent throughout the recovery process
• Resolve transport needs and respond to requests or issues that may arise
• Process all recovery administrative duties including preparing legal letter, filing, and scanning
• Recover vehicles identified as “Impounded”
• Onboard new repossession agents
• Maintain continuity of work and effectively communicate needs to management
• Administer invoices as necessary
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Applicants must be 18 years or older and be authorized to work in the U.S

• Familiarity with repossession process preferred
• Proficiency with all Microsoft Office applications – including Outlook, Word, Excel
• Courteous and professional demeanor
• Self-starter/strong sense of discretion
• Proficient communicator and listener
• Ability to work independently and meet deadlines
• Detail oriented
• Strong work ethic and positive attitude
• Ability to build strong internal and external relationships
• Dependable

All employees must adhere to the below Company Values:

Respect: We treat everyone with genuine care and concern

Intelligence: Intelligence means we’re able to learn, grow and adapt.

Greatness: We are consistently exceptional in our work and continually improve.

Honesty: We keep our commitments, tell the complete truth and act with integrity

Teamwork: We understand the responsibilities of teamwork and are determined to pull our own weight.

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.  While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.