Membership Services Coordinator

  • Pyramid Crotonville Management LLC
  • Naples Grande Beach Resort - Golf Club
  • 6mo ago
  • Full-Time
  • On-site

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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What you will have an opportunity to do:

Naples Grande Golf Club is seeking an enthusiastic and successful person to assist the membership department with providing outstanding service to our Membership at Naples Grande Golf Club. Responsibilities will include greeting all members and guests upon arrival, assisting with administrative duties including membership packets, filing and membership cards, event planning and participation. The position is part time would require 2-3 shifts per week, including Sundays. Hours would range from 4-8 hours per shift, depending on flexibility.

 

Essential Duties and Responsibilities

 

· Answers and directs all incoming phone calls received at the front desk and professionally interact with members and guests who are visiting the Club.

· Assists with event reservations and confirmations.

· Attends and assists with Member events to build member relationships.

· Assists with keeping the community room stocked with snacks and maintaining cleanliness

· Checks locker rooms and rest rooms hourly to assure things are kept presentable

What are we looking for?

  • Bachelor’s degree or equivalent experience.
  • 5+ years’ experience as a Sales Manager in a hotel/resort environment
  • SalesForce (Delphi) experience preferred
  • Ability to effectively communicate verbally and in written form with the public as well as other team members.
  • Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
  • Ability to work both independently and cross-functionally to achieve goals.
  • Ability to thrive in a multi-tasked and fast-paced environment.
  • Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.