Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.INSERT PROPERTY SPECIFIC INFORMATION (i.e. Resort Marketing Details, Sign-On Bonus, Property Specific Benefits, etc..)

What you will have an opportunity to do:

Saddlebrook Resort is looking for a Security Patrol Officer to ensure the safety of our guests and employees. Successful candidates should have some emergency service training, (EMS, Firefighter, police, CPR certification is helpful but not necessary), enjoy working outdoors, have scheduling flexibility, and an eagerness to help others. 

 

Responsibilities

• Spend majority of shifts on patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using two-way radio, bending, stooping and kneeling.
• Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
• Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving people, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
• Watch for suspicious people entering, exiting, or loitering around buildings. Conduct walk through observations of entire hotel. Promote safe work practices.
• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

What are we looking for?

• Someone with a High school diploma or equivalent.
• Someone with prior hospitality/purchasing experience preferred
• Someone with at least one year customer service experience preferred
• Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
• Someone with 2 years of college in a safety, security or hospitality related discipline
• Someone with able to work a flexible schedule to include nights, weekends and holidays
• Someone with First Aid/CPR certification, prefer instructor rating
• Someone with high quality written and oral communication skills

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.