Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Deloitte Hotel & Conference Center
High-end private hotel and conference center called Deloitte University. Closed to the public.
Currently 800 hotel rooms - all single occupancy, no suites (expanding to 1,400 rooms in March 2026!)
Three restaurants including a Starbucks (expanding to nine restaurants in March 2026!)
105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. (expanding to 200k in March 2026!)
Fitness Center, jogging trails and sports fields.
All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
For more information about our property, check our website: BenchmarkHotelDFW.com

Benefits & Perks
Awesome Employee Focused Culture with many Employee Events!
Closed most holidays - 15 days of holiday pay.
Up to 14 Vacation & Sick days per year.
Weekly pay!
Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
Free Lunch in our newly remodeled Employee Cafe.
Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
Employer matching 401k.
Tuition Reimbursement.
Free parking on-site.
Free uniforms and we will clean them!

#PGH-DU #PGH-BMC

What you will have an opportunity to do:

• This is a full-time position.

• $19.40 per hour.

• Weekend availability preferred.

Responsibilities

• Set up and manage room blocks for all groups, inclusive of rates, alerts, and reporting as needed.

• Assist Front Desk Agents with any issues checking in guests or rooming requests.

• Oversee comparisons between Property Management System and Guest Registration System  managing guest special requests and preferences.

• Manage the Transportation Dashboard, analyzing data, and communicating with guests missing registration and transportation information.

• Run various reports and produce routine critical analytics.  Resolve reporting issues.

• Identify and manage unique stay patterns and guest needs.

• Support system testing, problem solving, and system innovation.

• Support Front Office such as front desk, comm center, bell stand and valet parking operation as needed.

Qualifications

• One year experience in the hospitality industry required, preferably in the Front Office operations of a hotel.

• Strong computer skills required.  Proficient in Microsoft Excel, Word, and Outlook.

• Knowledge with a Hotel Property Management System required. Infor experience desirable.

• Valid Texas Driver's License with good driving record preferred.

Job Category: DUCareersInHotel

What are we looking for?

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Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.