Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

What you will have an opportunity to do:

The Food & Beverage Manager – Resort Pools is responsible for overseeing the day-to-day operations of the resort pools Food & Beverage program including, but limited to, training staff, managing vendors, ensuring all health/safety procedures are met and contributing to the department’s overall success by making sure the beverage program is functioning efficiently and inviting for customers to relax in.

All duties are performed in accordance with department and Sunseeker Resort policies, practices and procedures. 

POSITION RESPONSIBILITIES/DUTIES:

• Responsible for inventory, ordering of beverage items – liquor, beer, wine, and beverage/barware items for pool locations
• Meets bar financial objectives by watching labor and overhead costs, collecting revenues; controlling alcoholic beverage portions
• Responsible for implementing and holding strict standards for safety and sanitation as well as overall bar organization and storage
• Keeps accurate inventory of bar supplies, product, and keep up with par levels/stocking
• Responsible for implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Keeps bar equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe, secure, legal, and healthy environment by establishing, following, and enforcing sanitation and quality of drink preparation and service standards and procedures; monitoring customers alcohol consumption.
• Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining team members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains bar atmosphere by arranging bottles and glasses displays; encouraging comradery; arranging entertainment; controlling lighting, background music, and video displays.
• Must acquire strong knowledge of our POS system and act as the point of contact for any technical support and/or maintenance necessary
• Ability to meet deadlines and work well under pressure
• Manages controllable costs to goal and is responsible for the overall bar and beverage P&L results
• Keep a clear line of communication within the team including Managers, Chefs, and Director
• Maintains floor presence the majority of the shifts, including table/seat touching in both pool locations
• Creates team member schedules, ensuring fairness and complete coverage and proper labor budget
• Mix drinks, pour, and serve wine, beer, and other beverages as needed to assist staff as necessary
• Handle paperwork and other administrative duties
• Holds daily pre-shift meetings and keeps staff informed (per shift) and handle complaints, conflicts, questions, and suggestions from team members
• Create ways to further enrich the guest experience by continuously reviewing, implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles, retention of luxury standards
• Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
• Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guest’s satisfaction 
• Develop collaborative relationships and synergy with other departments such as Restaurant Operations, Convention Sales & Services, Catering, Special Events, Facilities, Security, Front Services, Front Office, F&B, Golf Course and Executive Offices
• Foster a management team that possesses and delivers on key strategies of guest service, team member relations, team cooperation, financial responsibility and asset management
• Ensure all accounting matters are handled in compliance with company policy
• Perform other functions as needed

What are we looking for?

Combination of Education and Experience will be considered.  Sunseeker Resort performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resort uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit e-verify.gov. 

Required:

• Bachelor’s degree preferred in hospitality management or related field
• Minimum of two (2) years’ work experience in a management position in a Full Service, High-Volume Restaurant/Bar/Pool atmosphere
• SERV Safe certification and or relative related training associated with Food Safety, and HAACP systems
• Previous Mixology and Beverage program experience
• Experience in food safety audits/sanitation standards in restaurants or retail foodservice operations

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to work varied shifts, including weekends and holidays
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Ability to work independently, as well as lead, manage and motivate a team
• Willingness to work and succeed in a fast-paced environment and stay calm under pressure
• Analytical skills and a solid understanding of business management practices and strategies
• Highly Organized
• Strong communication skills. Written and verbal
• Able to understand, speak and follow written and verbal instruction in English
• Ability to demonstrate discretion and leadership in complex team member relations matters.
• The ability to stay positive and calm under pressure.
• A strong work ethic and a desire to learn and grow
• Strong leadership skills
• Multi-task and have a great sense of urgency with changing priorities
• Work independently as well as in a team environment
• Work under pressure and meet deadlines
• Follow Company Budgets and established goals

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.