LOCATION: Hybrid within the US (Eastern or Central time zone), in office 8 days/month  - see eligible locations on the posting.

OVERVIEW  

We’re looking for a Product Manager to join our Medical Education and Medical Practice (MEMP) product team. Reporting to the Associate Director, Product Management, the Product Manager is responsible for owning and evolving a defined set of existing digital products that support healthcare learners, clinicians, and medical documentation professionals. This role is suited for a Product Manager who has prior experience with hands-on ownership of features, roadmaps, and financial performance for an established product, and is ready to take on broader execution and business accountability, while continuing to partner closely with senior product leaders on longer-term strategy. You will drive deep market and customer research, prioritize improvements, and deliver enhancements that drive adoption, retention, and impact. 

DUTIES & RESPONSIBILITIES  

• Conduct customer, market, and UX research (interviews, surveys, usability testing) to understand user workflows, pain points, and drivers of purchase and retention.  

• Own and maintain product roadmaps for assigned products, analyzing product metrics and other research to ensure roadmap alignment with customer needs, business goals, and delivery capacity.  

• Support senior product leaders in developing longer-term product strategy by synthesizing data into clear product insights, problem statements, and prioritized recommendations for new investments.  

•  Own and deliver the business plan and P&L for assigned, existing products, including revenue forecasting, expense planning, and performance tracking. 

•  Collaborate closely with UX, engineering, marketing, and customer-facing teams to deliver product enhancements from concept through launch. Translate product ideas into user stories, requirements, and acceptance criteria in partnership with Product Owner. 

•  Support go-to-market and launch planning activities, including sales support tools, and postlaunch analysis by tracking usage, customer feedback, and performance metrics.  

•  Monitor and report on competitive offerings and market trends to inform incremental product improvements.  

•  Manage and communicate project schedules, goals, and dependencies; coordinate cross-functional initiatives and regularly report statuses to supervisor and key stakeholders.  

•  Serve as the expert on product features and value proposition; present to sales teams and occasionally customers, articulating positioning within the Medical Education and Medical Practice suite.  

​QUALIFICATIONS  

Education: Bachelor’s Degree or equivalent experience  

Experience:  

• 3+ years of experience in product management  

• Demonstrated experience owning or contributing to a product business plan, including revenue forecasting and expense planning 

• Experience working cross-functionally with engineering, editorial, design, and business partners  

• Strong analytical skills and comfort using data to inform decisions  

• Clear written and verbal communication skills, with the ability to translate insights into actionable product work  

• Experience with digital products in healthcare, medical education, publishing, or subscription-based businesses preferred 

• Exposure to APIs or ecommerce preferred 

Knowledge, Skills, and Attributes:  

• Comfortable with ambiguity; able to bring clarity and direction to cross-functional teams.  

• Excellent communication and presentation skills for diverse audiences.  

• Customer-centric mindset with a strong focus on understanding and addressing user needs.  

• Highly organized and adaptable; manages shifting priorities and deadlines effectively.  

• Collaborative working style, with the ability to lead through influence rather than authority 

#LI-Hybrid