Assistant Front Office Manager - Expanding Hotel & Training Center, 1400 rooms and 9 venues!
- Pyramid Crotonville Management LLC
- Deloitte Hotel & Conference Center, Westlake, TX 76262
- 4mo ago
- Full-Time
- On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Deloitte Hotel & Conference CenterWhat you will have an opportunity to do:
The Assistant Front Office Manager is responsible for assisting with leading the front office operations of our hotel and conference center. This includes valet parking, bell services, front desk, pbx operators and group room reservations.
This position is a full-time position.
Assists with hiring, training, coaching, counseling, and conducting performance reviews for front office team.
Manages the overall guest experience for the front office. Works with other departments to ensure a seamless guest experience and resolve guest issues that arise.
Reviews current processes and looks for areas of improvement to continually enhance the employee and guest experiences.
Job Category: DUCareersInHotel & DUCareersInManagement
What are we looking for?
Supervising experience required.
One year experience in the hospitality industry required, preferably in the Front Office operations of a hotel.
Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
Proficient with a Hotel Property Management System required. Infor experience desirable.
Texas Driver’s License with good driving record required.
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.