Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.

What you will have an opportunity to do:

FLSA:                                                             Non - Exempt

POSITION TITLE:                                     Staff Accountant                               

DIVISION/DEPARTMENT:                      Accounting

REPORTS TO:                                            Controller

                                                                                   

SUPERVISES:                                              Not Applicable

DATE:                                                            January 30, 2026

Position Summary

The Staff Accountant plays a key role in supporting the financial integrity and operational excellence of Saddlebrook Resort. This position directly assists the Financial Controller with day-to-day accounting operations, income audit processes, membership accounting, and reconciliation activities. The ideal candidate is detail-oriented, collaborative, service-minded, and embraces the Game Changers mentality—taking ownership, working with precision, and supporting both internal teams and the guest experience.

Essential Duties & Responsibilities

General Accounting & Financial Support

• Directly assist the Financial Controller with daily accounting procedures and financial operations.
• Respond to any reasonable task assigned by the Financial Controller in support of department and property objectives.
• Maintain accurate records in accordance with company policies, internal controls, and generally accepted accounting principles (GAAP).
• Work closely with the centralized accounting team on items requiring follow-up, reconciliation, or research.

Income Audit Responsibilities

• Reconcile daily income journals across all revenue outlets.
• Prepare and compile daily income audit packages with appropriate documentation and backup.
• Research and resolve discrepancies related to daily revenues.
• Reconcile and log promotional checks on a daily basis.

Membership Accounting & Receivables

• Review and post quarterly membership charges accurately and timely.
• Prepare and distribute membership statements.
• Manage membership receivables and collection efforts in a professional and service-focused manner.
• Conduct research on membership transactions as needed.
• Partner closely with the Director of Membership Relations on all membership-related matters to ensure accuracy, communication, and member satisfaction.

Gift Certificates & Chargebacks

• Research and reconcile gift certificate and gift card transactions.
• Investigate, document, and respond to chargebacks in a timely manner.
• Maintain a detailed and accurate chargeback log, ensuring follow-up and resolution.

Service & Professional Standards

• Maintain the highest level of internal and external guest relations, demonstrating professionalism and discretion at all times.
• Uphold Saddlebrook Resort standards, policies, and procedures while promoting a positive, collaborative workplace culture.

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• Minimum of 1–3 years of accounting experience; hospitality or resort experience strongly preferred.
• Working knowledge of income audit functions and accounts receivable processes.
• Experience with accounting systems and Excel; hotel PMS and financial systems experience a plus.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Key Competencies

• Attention to detail and accuracy
• Financial discipline and integrity
• Collaboration and cross-departmental communication
• Customer and member service mindset
• Accountability and ownership
• Game Changer mentality—proactive, solutions-driven, and committed to excellence

Physical & Work Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to work flexible hours as needed to meet business demands, including month-end and audit cycles.

Why Join Saddlebrook Resort?

Saddlebrook Resort is undergoing an exciting transformation, and our Finance team plays a critical role in supporting operational excellence. As a Game Changer, you’ll be part of a collaborative team that values integrity, accountability, and continuous improvement—while helping deliver exceptional experiences for our members, guests, and associates.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

I have read the above Position Guidelines and Position Analysis/Specifications and testify that I am able to perform the essential job functions for this position.

EOE/AAP   M/F/D/V

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.