About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Who We Are & What You’ll Do

So that all may thrive, Denver Arts & Venues enriches and advances Denver’s quality of life and economic vitality through premier public venues, arts, cultural and entertainment opportunities. DAV is also responsible for operating some of the region’s most renowned facilities including Red Rocks Park and Amphitheatre, the Denver Performing Arts Complex, Colorado Convention Center, Denver Coliseum and McNichols Civic Center Building. Arts & Venues also oversees numerous cultural investments and grant programs such as Denver’s Public Art Program.

Denver Arts and Venues is deeply committed to an equity, diversity and inclusion (EDI) practice that closes access gaps in arts and culture with urgency and accountability. We believe long term impact requires changing traditional processes, creating new systems, and developing authentic relationships to transformative work. Our works stands at the intersection of arts, culture and community.

Denver Arts & Venues is seeking a Public Events & Film Permitting Administrator to lead the daily operations of the special event and film permitting team. This role requires a high-performing leader who brings operational expertise, excellent stakeholder engagement, and a deep understanding of permitting, special event operations, performance metrics, and public policy. Reporting to the Director of Administration, the Permitting Administrator will oversee strategic initiatives, optimize customer service delivery, and lead cross-agency coordination while managing staff, systems and identifying opportunities for process improvement.

Key Responsibilities:

Operational Leadership & Strategic Oversight

• Provide direction and oversight of daily operations, including staff management (currently three permitting specialists), resource planning, technology integration, customer service, and budgeting.

• Lead the development and execution of annual and multi-year work plans and strategic goals for the division.

• Plan, create, and implement processes, procedures, and documentation for internal operations and external services.

• Direct operational area for the division, ensuring alignment with agency-wide goals and municipal requirements.

• Manage the development of division-level policies and practices, supporting both immediate operational needs and long-term organizational vision.

• Lead agencywide event coordination meetings and communications.

• Create and manage project timelines, delegate team tasks, and facilitate progress updates.

• Lead drafting, review, and finalization of amendments to rules and regulations, and enforcement practices.

• Coordinate inter-agency collaboration with departments such as Department of Transportation and Infrastructure, Denver Parks and Recreation and the Department of Safety and others

• Update and revise special event permit applications, terms and conditions, and associated procedures.

Technology & Process Implementation

• Oversee implementation and upgrades of permitting and invoicing software platforms.

• Work with internal departments (e.g., Technology Services) to implement Customer Relationship Management (CRM) software for tracking customer service metrics.

Performance Management & KPI Development

• Establish division KPIs and performance benchmarks; implement strategies to achieve or exceed targets.

• Promote a culture of accountability, continuous improvement, and innovation.

Stakeholder Engagement & Communications

• Plan and facilitate internal and external meetings and stakeholder outreach.

• Partner with the marketing team to develop and distribute public / stakeholder communications

• Represent the agency in cross-departmental working groups to resolve inter-agency operational issues and conflicts.

Budgeting & Financial Management

• Lead budget planning for the Public Event and Film Permitting team to ensure alignment with operational goals and strategic priorities.

• Use data and performance results to support funding justifications, change requests, and reallocations.

• Oversee payment collection, reconciliation, revenue projection, and enforcement of non-compliance fees or penalties.

Work Environment and Physical Demands:

• Primarily office-based, with frequent in person meetings with internal and external stakeholders.

• May require evening or weekend availability during peak event seasons or public meetings.

• This is an in-person position, five days per week with flexibility for remote work, upon supervisor approval.

Ideal Candidate Qualifications:

• Demonstrated experience managing complex projects involving multiple stakeholders.

• Proven success in team leadership. With at least 1 (one) year of functional or operational management experience, with a proven track record of supervising and developing professional-level team members.

• Experience with policy development, regulatory compliance, and ordinance implementation.

• Strong written and verbal communication skills.

• Experience with government CRM platforms, permitting software, and data analytics tools.

Competencies and Skills:

• Strategic Thinking

• Stakeholder Engagement and Interpersonal Communication

• Project Management and Organizational Development

• Policy Analysis

• Data Analysis and Performance Measurement

• Process Improvement

Minimum Requirements:

• Bachelor’s degree in Public Administration, Business, Event Management, or related field.

• At least 5 years of progressively responsible experience in event permitting performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)

• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.

• Additional appropriate education may be substituted for the minimum experience requirements.

• License/Certifications: By position, must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period.

About Everything Else

Job Profile

CA2308 Administrator II

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$84,604.00 - $139,597.00

Target Pay

Based on Experience and Education

Agency

Arts & Venues Denver

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.