About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver (CCD) means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Click here to find out about all the amazing benefits and reasons to work for CCD!  

 

What We Offer 

 

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $70,765 - $110,000/year, based on education and experience. We also offer generous benefits for full-time employees which include but is not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

 

Location 

 

In this position, you can expect to work Monday through Friday, all in person, at Denver International Airport, 8500 Pena Blvd. Denver, CO 80249.

 

Who We are & What You’ll Do

 

DEN is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 40,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.  

 

Denver International Airport’s Business Technologies team is looking for an IT Systems Administrator Associate to join the team. 

 

Key Responsibilities: 

• Work with the Business Technologies (BT) Operations & Maintenance (O&M) Field Support team to provide customer support to resolve technical issues or implement requested services related to computer hardware and software, including desktop/laptop, peripherals, software installation, and conference room setup
• Organize and oversee desktop/laptop hardware refresh lifecycle with vendor managed service; Work with vendor and DEN internal departments on replacement of aged hardware and coordinate installation efforts, involving other BT teams as needed
• Provide technical support for desktop/laptop services in the field across the various office locations on the DEN campus. Includes RMA and device repair processes
• Manage Microsoft Windows Imaging/ECM configuration. Work with internal team members to ensure our deployed assets match our customers’ needs and requirements
• Asset Management – Work with our internal asset management team to track and update our assets across the airport
• Vendor Management - Represents BT and DEN customers in meetings with hardware and managed services vendors to plan, develop, and procure technology solutions. May manage the ongoing performance/delivery of vendor services per service level agreements
• May participate in the vendor selection process, which includes developing requests for proposal (RFP) and requests for information (RFI) and reviewing submitted bids from contractors
• Manage and configure various MS Teams rooms
• Act as a leader on various IT projects
• Other duties as assigned

 

What You'll Bring

 

Our ideal candidate has some or all the following experience, skills, and characteristics:​

• Dell Certified Technician
• Service Desk Experience
• SCCM/ECM Experience
• Active Directory
• Microsoft Windows workstation and server operating systems
• PC Repair
• Microsoft 365 Office productivity applications and Microsoft Teams
• Experience working with a managed services vendor to ensure timely delivery of services and monitoring performance metrics to ensure service level agreements are met
• Serve as a mentor to team members, providing training as necessary and building and maintaining trusted relationship with co-workers and vendors
• Conference room/MS teams rooms support

 

Required Minimum Qualifications

• Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field
• Experience: Two (2) years of professional Information Technology experience maintaining, implementing, and modifying information technology systems or work processing operations including system hardware and software
• Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education. Additional appropriate education may be substituted for the minimum experience requirements

Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation. 

 

Application Deadline

 

This position is expected to stay open until 12/12/2025. Please submit your application as soon as possible and no later than 12/11/2025 at 11:59 PM.

FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.
 

Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.

 

About Everything Else

Job Profile

CI1448 IT Systems Administrator Associate

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$72,534.00 - $119,681.00

Target Pay

$72,532 - $110,000/ Based on Education and Experience

Agency

Denver International Airport

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.