About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

Application Deadline

This position is expected to stay open until 11:59PM on Sunday, January 4. Please submit your application as soon as possible and no later than Sunday, January 4 at 11:59 PM.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. The hiring range for this position is $67,161.00/year - $82,500.00/year. We also offer generous benefits for full-time employees which include, but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Find out more about the benefits we offer our employees to find balance and build a mile high career.

Location & Schedule

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position, you can expect to work in-office at least three (3) days per week at the Webb Municipal Building (201 W. Colfax Ave.) in Denver, Colorado. Employees must work within the state of Colorado on their off-site days.

Who We Are

At the heart of Denver’s thriving business community, the City and County of Denver’s Department of Licensing and Consumer Protection (DLCP) plays a vital role in ensuring public safety and consumer confidence. We manage the issuance of over 120 types of business licenses, partnering with entrepreneurs and organizations to ensure compliance and support economic growth. Our dedicated team oversees license renewals, conducts public hearings, and enforces regulations through actions such as suspensions and revocations. DLCP also collects fees for new and renewed licenses, issues security alarm permits, and serves as the local authority for administering Colorado’s liquor and marijuana codes. Together, we help foster a fair, vibrant, and well-regulated business environment across the city.

What You’ll Do

The Department of Licensing and Consumer Protection is seeking a License Logistics Administrator to support the department’s mission of protecting the public’s health, safety, and welfare by serving our community through the regulation of businesses. The License Logistics Administrator will play a key role in the licensing process by serving as a technical expert in licensing conflicts, triaging escalated licensing issues, identifying improvements to processes, and closely partnering with other agencies and stakeholders to meet key department objectives.

As the License Logistics Administrator, you will perform:

License Conflict Escalation and Resolution:

As the go-to expert for resolving complex licensing challenges, the License Logistics Administrator plays a pivotal role in navigating sensitive and often high-stakes issues by:

• Providing technical guidance to customers, managers, and/or other officials/stakeholders on how to resolve roadblocks in licensing.

• Handling sensitive and/or confidential issues, complaints and/or inquiries related to ongoing licensing matters.

• Ensuring consistent application of the department’s internal policies, city, and state laws as related to licensing matters.

• Applying deep technical knowledge and sound judgement to help uphold the integrity of Denver’s licensing processes while fostering trust among stakeholders

Licensing Process Improvement & Standardization

Innovation and efficiency are at the core of this role. The License Logistics Administrator works closely with the licensing team and agency leadership to:

• Identify opportunities to positively impact the customer experience and reduce roadblocks to licensing.

• Suggest improvements to processes, policies and ordinances to create an efficient, collaborative working environment.

• Identify opportunities for processes to be simplified, standardized and recorded wherever possible.

• Evaluate the effectiveness of the work area and assist in establishing processes that ensure compliance.

Licensing Logistics Team Coaching & Development

The License Logistics Administrator leads a dedicated team, providing guidance, mentorship, and performance feedback to foster a culture of continuous improvement. By empowering team members to reach their full potential, the Administrator ensures that the licensing logistics team operates at its highest level of effectiveness by:

• Conducting work planning, instruction, and review for the licensing logistics team.

• Handling grievances and disciplinary actions, leading in hiring and dismissing employees, and evaluating employee performance.

• Fostering an atmosphere of continual improvement and development for staff, identifying opportunities for staff to grow and perform to their maximum potential.

• Setting standards, assigning work, and measuring performance against stated goals.

Collaboration, Relationship Building, & Management

Success in this role hinges on strong relationships and strategic collaboration. The License Logistics Administrator actively engages with internal departments, community organizations, and external partners to:

• Participate in the development of long range and short-term planning initiatives for the licensing section.

• Serve as liaison with other department officials, community groups, partner agencies and all other applicable stakeholders.

• Create successful working relationships with subject matter experts across the department and the city to ensure smooth operations and meeting licensing objectives.

What You’ll Bring

We’re looking for a confident and capable leader who thrives in a fast-paced, regulatory environment and brings a thoughtful, solutions-oriented approach to their work. The ideal candidate will demonstrate:

• Strong Decision-Making Skills: You’re comfortable making informed, timely decisions—even in complex or ambiguous situations—and you take ownership of outcomes that serve the best interests of the City and its residents.

• Technical Expertise in Licensing and Compliance: You bring a deep understanding of licensing processes, regulatory frameworks, and conflict resolution strategies. You know how to interpret and apply city and state laws with precision and consistency.

• Relationship Building & Collaboration: You’re a natural connector who builds trust across teams, departments, and external stakeholders. You know how to foster productive partnerships and navigate sensitive conversations with professionalism and empathy.

• Autonomous Work Style: You’re self-directed and proactive, able to manage priorities independently while staying aligned with broader organizational goals. You take initiative and follow through with minimal supervision.

• Leadership & Team Development: You’re committed to growing others and creating a supportive, high-performing team culture. You lead by example and inspire continuous improvement.

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Required Minimum Qualifications

• Education requirement: Bachelor's Degree in a related field based on a specific position(s).

• Experience Requirement: Three (3) years’ experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)

• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.

• Licensure/Certifications: Must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period.

About Everything Else

Job Profile

CA2307 Administrator I

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$67,161.00 - $110,816.00

Target Pay

$61,161.00/year - $82,500.00/year, based on experience

Agency

Excise & License

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.